Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2001 and is a close-knit team of five who are focused on delivering excellent service to every customer we work with. Before becoming an agent, I spent 11 years in Claims with State Farm, which gave me a strong understanding of what customers go through and how important it is to provide real support when it matters most.

Outside of the office, I enjoy golfing and used to run marathons. I come from a big family with four siblings, and fun fact - we’re all left-handed. Family and connection are important parts of my life, and that carries over into the way our office operates. I’m also active in the community as a member of Delta Sigma Theta, Inc. and I support the local food bank through regular donations. Giving back is an important part of who we are as an agency.

We offer PTO, holiday pay, a 401(k), health benefits, licensing reimbursement, and a strong focus on work-life balance. We believe in supporting our team so they can do their best work and still enjoy life outside the office.

Our culture is very service-oriented, with a strong commitment to taking care of our customers and each other. We’re looking for someone who is energetic, coachable, and a true team player with a go-getter mindset. If you enjoy helping people and want to grow in a supportive, positive environment, this could be a great place for you.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Tammy Hill - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.