Crew Dispatcher

Crew Dispatcher

Job ID: 14276

Business Unit: New York City Transit

Location: Brooklyn, NY, United States

Regular/Temporary: Regular

Department: NYC Transit Authority

Date Posted: May 1, 2026

Description

Title: Crew Dispatcher Repost

First Date of Posting: 05/01/2026

Last Date of Filing:05/30/2026

Authority: TA

Department: Subways

Division/Unit: Service Delivery

Reports to: Manager, Crew Assignment Section

Location: LIC, Jackson Avenue

Hours of Work: Various

This posting is for multiple vacancies.

**This position is open to all NYCT Assistant Train Dispatchers, Train Dispatchers, and Yard Dispatchers. **

Compensation

Note: You will maintain your current rate of pay.

Responsibilities

The Department of Subways, Service Delivery Crew Assignment Section is seeking highly motivated Supervisors to work in the Crew Assignment Section as Crew Dispatchers. To meet daily and emergency train service requirements, Crew Dispatchers will arrange vacancy coverage for Conductors, Train Operators, Towers Operators and Supervisors in accordance with applicable Collective Bargaining Agreements and pick procedures. In addition, Crew Dispatchers will be responsible for daily, vacation relief, and other contractually allotted lost time coverage for all Service Delivery hourly and supervisory employees. This position is also responsible for maintaining proper assignments, calling personnel for duty, and posting related records where required; in addition, they will perform daily data entry in UTS (Unified Timekeeping System).

This position requires the candidate(s) to work weekends, holidays, and various tours.

Education and Experience

At time of appointment, candidates must have a satisfactory operating and attendance record.

Desired Skills

• Knowledge of Collective Bargaining Agreements

• Ability to read and understand work programs and job schedules

• Adept at learning new tools and software

• Ability to work individually and as part of team

• Ability to respond to employee inquiries and concerns

• Effective communication skills

Selection Method

Based on evaluation of education, skills, experience, and interview.

All appointments, with the exception of Department of Subways’ employees on MaBSTOA payroll, will be made on the NYCT payroll.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. This requirement applies to candidates applying to internal/lateral postings within the same title. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.