Automotive Service Advisor

Service AdvisorThe Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.The duties include:Assist customers with their purchases in a customer service and sales focused environment.Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.Explain work orders and invoices to customers.Perform Retail Cashier Duties by obtaining and processing customer payments.Install batteries, balance wheels, repair and install tires when required.Perform oil changes using LOF procedures when required.Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.The qualifications include:Must have great communication skillsAbility to pass pre-employment drug screening and background checksAbility to read and speak EnglishAbility to effectively communicate with customers and coworkersMust be 18 years of age or olderPrior auto repair experience is preferredPrior retail experience preferredEEO StatementBlain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.