Regional HR Business Partner-Unions-NYC

Regional HR Business Partner – New York City 30% travel around New York City. 100% onsite in Queens when not traveling across multiple site locations throughout New York City. Search Overview Vaco/Highspring has been engaged by a Nationally Recognized Industry Leader to identify a Regional HR Business Partner supporting a large, multi-location field operation. The role aligns directly with the company’s national HR and Talent strategy, partnering closely with both corporate leadership and on‑site operations teams. Compensation Base Salary: $115K-125K per year Annual Bonus: 15% discretionary Company Vehicle Provided (includes Insurance and Gas) Full Benefits Package Medical, dental, vision, life, and disability insurance 401(k) with employer match Paid time off (PTO) Transit and parking reimbursement Employee assistance resources (wellness, financial, legal) Optional supplemental benefits (legal support, FSA, identity protection) Key Role Requirements Travel: Must be willing and able to travel at least 30% of the time across New York City. 24/7 Operations Support: Must be comfortable supporting a 24/7 field operation, including occasional after‑hours or off‑shift work as business needs arise. Metrics-Driven & Merit-Based: Must bring a proven ability to track, interpret, and deliver on key HR metrics (turnover, PT/FT, employee engagement survey analytics, learning/compliance) in a merit‑driven culture. Self‑Starter: Must be highly motivated, proactive, and able to learn new systems and processes independently. Role Overview This is a 100% onsite position based in Queens when not traveling; the role includes 30% travel on average yearly with peak travel in the summer months. Candidates must currently reside in New York City within commutable distance. Remote or relocation candidates will not be considered due to the urgency of this hiring need. The HRBP will provide daily HR support and employee relations guidance to local managers and field operations teams in a high‑volume, metric‑driven environment. Key Responsibilities Serve as an internal business partner, delivering comprehensive HR programs, initiatives, and solutions to assigned field locations and functional areas across multiple territories/worksites. Be a key member of the HR leadership team, providing both strategic and tactical support for a region covering up to 1000 employees across an hourly workforce population including FT, PT. Maintain a strong field presence: regularly visiting sites, building relationships, and acting as a first point of contact for HR matters, policy questions, and day‑to‑day support. Manage and resolve a wide range of employee inquiries, including onboarding, benefits, FMLA, I‑9s, employee relations, and investigations. Ensure HR compliance with both legal requirements and company policies for all supported departments and sites. Collaborate with management to define talent needs and implement HR programs and practices (organizational design, workforce planning, talent review, succession planning, talent acquisition, compensation management) that support location needs and company goals. Facilitate leadership development, performance management, coaching, corrective actions, and employee recognition programs. Analyze data and retention trends, proactively addressing issues to improve employee satisfaction and reduce turnover. Lead or participate in the rollout of new HR platforms and initiatives, adapting quickly to evolving systems and tools. Support the HR Director and contribute to broader people operations projects as needed. Qualifications & Experience (Must‑Haves) Bachelor’s degree. Minimum of 5 years of progressive HR Generalist and/or HR Business Partner experience as a Strategic Leader with measurable, metrics‑driven impact in fast‑paced, field‑based operations. Experience working with Unionized employee groups. Travel flexibility: ability to travel 30% annually across multiple sites city‑wide. Strong track record with HR analytics/metrics (turnover, PT/FT, employee survey, learning/compliance) and experience driving measurable business outcomes. Demonstrated success supporting 24/7 operations and ability to flex to off‑hours as required. Experience supporting high‑volume, field‑based operations and hourly workforce populations (manufacturing, distribution/logistics, hospitality or retail). Demonstrated success operating in organizations with multiple locations, complex schedules, and shifting priorities. Extensive experience handling employee relations, investigations, conflict resolution, and policy interpretation. Strong track record of partnering with management to drive engagement, retention, and business outcomes. High comfort level with HR systems, data analysis, and reporting (prior experience with benefits, FMLA, onboarding, or similar platforms a plus). Exceptional organizational, communication, and problem‑solving skills. Willingness and ability to travel regularly within the region is a must. SHRM‑CP, SHRM‑SCP, or similar HR certification preferred. Ideal Candidate Enjoys working directly with employees in the field and is energized by building relationships at all levels. Comfortable and willing to travel 30% across multiple sites. Thrives in 24/7 operations and can flex to occasional off‑hours support if ever needed. Metrics‑driven, results‑focused, and operates well in a merit‑based environment. Self‑starter with demonstrated initiative and independent problem‑solving. Thrives in high‑volume, fast‑paced settings and can pivot quickly between priorities. Comfortable balancing urgency with empathy, and proactively seeks solutions to complex challenges. Takes initiative, is self‑sufficient, and adapts quickly to new systems or changes in direction. Committed to supporting a positive workplace culture and driving real business outcomes. Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and do not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact View email address on click.appcast.io. Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. #J-18808-Ljbffr