Mission-Critical IT Service Desk Specialist
General Dynamics Information Technology, Inc.
General Dynamics Information Technology, Inc. is seeking a Service Desk Specialist in Arlington, VA to provide timely user support in a fast-paced ITIL-oriented environment. You will interact with end users and senior staff, resolving technical issues and maintaining high levels of customer service. Responsibilities include handling incidents via ITSM, troubleshooting hardware/software, and documenting solutions. Telework may be considered; shift flexibility and 24x7 coverage may apply. #J-18808-Ljbffr General Dynamics Information Technology, Inc.
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