Business Analyst

ARIZONA DEPARTMENT OF ADMINISTRATION Delivering results that matter by providing best in class support services. Business Analyst Job Location Human Resources Division (HRD) This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. Main Office Location: 100 N 15Th Ave, Ste 261, Phoenix, AZ 85007 Posting Details Salary: Up to $80,000 Grade: S24 Open Until Business Needs Are Met (1st Review of Resumes 6/29/2026) Job Summary Are you a technical problem-solver who loves data, integrations, and human-centric design? Do you excel at translating complex technical architecture into clear business solutions? The Arizona Department of Administration is looking for a dynamic Statewide Business Analyst to act as the primary liaison between ADOA Human Resources and our Enterprise Resource Planning (ERP) technical teams. In this role, you won’t just be managing system requests—you will be the architect of how technology serves thousands of state employees across Arizona, specifically focusing on optimizing our core platform, AZ360. If you are looking for a position where your analytical skills directly impact data security, system efficiency, and statewide innovation, this is it. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties Be the Strategic Bridge: You will be the vital Point of Contact between non-technical HR stakeholders and our core IT/ERP teams. You will own the pipeline for system work requests, prioritize bug fixes, and solve complex system challenges on a statewide scale. Design the Future State: Work directly with agency stakeholders to map out "As-Is" workflows and design "To-Be" technical requirements. You will turn operational pain points into elegant functional specifications for system enhancement. Champion Data Integrity & Privacy: Put your SQL skills to work! You will ensure the ultimate security, accuracy, and compliance of statewide HRIS data. From building critical reporting dashboards to auditing file feeds and API connections between systems, you are the guardian of our data. Drive Automation and Innovation: You have a direct mandate to identify inefficiencies, run compliance audits, and implement automated solutions to improve data quality across the state. Knowledge, Skills & Abilities (KSAs) The Tech-Savvy Analyst: Deep functional knowledge of ERP or HRIS platforms (experience with CGI Advantage/AZ360 is a massive plus). Integration Mindset: A strong understanding of API connections, data mapping, and file feeds between core systems and external directories. Data Fluency: Ability to write SQL queries to extract, analyze, and validate data directly from backend databases. The Communicator: Elite active listening skills and the ability to build consensus among diverse, statewide stakeholder groups. Background: A Bachelor’s degree and/or 5+ years of experience in business analysis. PMI, Lean, or Six-Sigma certifications are highly valued! Pre-Employment Requirements Background and reference check, including state and federal criminal records fingerprint check. Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits The Arizona Department of Administration offers a comprehensive benefits package to include: Sick leave Vacation with 10 paid holidays per year Paid Parental Leave - up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program) Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program. For a complete list of benefits provided by The State of Arizona, please visit our benefits page. Retirement Participation in ASRS Lifetime Benefit Pension Plan after 26 weeks of employment. Equal Opportunity Statement The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. #J-18808-Ljbffr