HVAC Service Sales Representative

HVAC Service Sales Rep

About Us:

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Role Overview

As an HVAC Service Sales Rep based in Irving, Texas, you will drive the growth and profitability of the HVAC Service business by building new customer relationships and expanding service opportunities within your assigned territory. You will focus on renewable maintenance agreements as the foundation for long-term service partnerships, working closely with branch sales and operations teams to close business on a monthly basis.

Key Responsibilities

• Initiate, establish, and grow profitable service relationships with new customers.
• Sell renewable maintenance agreements as a key building block for customer retention and growth.
• Work your assigned geographic territory in partnership with local branch sales and operations professionals.
• Use sales tools to plan, document, and track sales progress across new and existing opportunities.
• Identify customer concerns related to heating, cooling, ventilation, and control system equipment.
• Prepare, review, and finalize proposals, then secure customer commitment to Johnson Controls solutions.
• Lead customer kick-off meetings, support issue resolution, and help maintain and extend service agreements.
• Support pull-through opportunities, collections activity, and account growth within current customer relationships.
• Develop and execute territory marketing plans aligned with the Johnson Controls Building Solutions strategy.
• Attend trade shows and participate in professional organizations to build market presence and referral opportunities.

How You Will Do It

• Use a disciplined, professional approach to prospecting, qualifying, and advancing opportunities while taking ownership of outcomes.
• Stay close to the customer, listen for the real operational problem, and remove obstacles that slow progress.
• Build trust through integrity, follow-through, and a safety-first mindset in every customer interaction.
• Work collaboratively with branch teammates, drawing on diverse perspectives to move opportunities forward as one team.
• Develop urgency by connecting customer needs to practical HVAC service solutions, including digital service offerings, sustainability, and decarbonization.
• Use SalesForce.com and other tools to keep management informed, document activity, and maintain clear visibility into account status.
• Ask for support early when needed so the sales process keeps moving and customer commitments stay on track.
• Continuously refine your approach through candid feedback, strong problem-solving, and consistent improvement.

Requirements

• At least 2 Years previous progressive Commercial sales roles, preferably in commercial HVAC /Building Automation
• Exposure to sales methodologies, standards, and disciplines.
• Strong presentation skills with the ability to communicate effectively in both one-on-one and group settings.

Preferred

• Aptitude for technical knowledge with a high level of attention to detail.
• Experience selling services and other intangible offerings.
• Knowledge of building HVAC systems.
• Knowledge of and experience with SalesForce.com.
• Post-secondary education.

Salary Range : HIRING SALARY RANGE: $55k-75k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package.  The posted salary range reflects the target compensation for 
this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.  To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by 
human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at

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