Scheduling Coordinator

On-Site Scheduling Coordinator - Periodontics/Oral Surgery Back Bay Periodontics & Dental Implants 398 Commonwealth Ave, Boston, MAMonday-Friday | 7:30am-4:30pm / 8:30am-4:30pm (rotation)On-site position (not remote or hybrid) ✨ Be the First Impression of a Premier Periodontal Practice At Back Bay Periodontics & Dental Implants, we specialize in advanced periodontal care and dental implant treatment - helping patients restore their health, confidence, and smiles. Periodontal care is personal. Many of our patients are referred to us for complex gum disease treatment, implant placement, and surgical procedures. They may feel anxious, overwhelmed, or unsure of what to expect. That's where you come in. We're looking for a polished, compassionate, highly organized Scheduling Coordinator who understands that exceptional patient care begins at the front desk. Your Impact As our Scheduling Coordinator, you play a critical role in delivering a seamless patient experience and supporting clinical excellence. Welcome patients warmly and professionally from the moment they arriveProvide concierge-level service to patients and referring general dental officesSchedule appointments strategically to optimize provider time, treatment flow, and patient satisfactionPrepare and manage daily provider schedulesPrepare and organize patient chartsCollect patient financial responsibility with clarity and confidenceManage patient flow to reduce wait timesMaintain strong, professional relationships with referring officesKeep the reception area organized and welcomingProtect patient confidentiality in full accordance with HIPAA You are not "just answering phones." You are ensuring our day runs efficiently and our patients feel cared for from start to finish. What Makes You a Great Fit Required: High school diploma or equivalent1+ year of customer service experience1+ year of healthcare experience Highly Preferred: Periodontal, dental, or specialty dental experienceUnderstanding of dental terminology You Bring: A friendly, confident, and professional presenceStrong organizational skills and attention to detailConfidence handling financial conversations with patientsSolid basic office skills (typing, filing, scheduling systems)The ability to multitask without losing warmth or composureA patient-first and team-centric mindset Experience in a periodontal or specialty dental office is especially valuable, as our scheduling requires coordination of surgical procedures, implant cases, and ongoing periodontal maintenance. Why Join Our Practice? We are proud to be a respected periodontal specialty practice serving Boston and partnering closely with referring dentists throughout the community. Our team is professional, collaborative, and committed to excellence. Core Benefits & Wellness Medical (including Virtual Care), Dental & Vision CoverageEmployee Assistance Program (EAP)Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, Annual merit reviews401(k) with Company MatchHealth Savings Account (HSA) with eligible plans Life Insurance Basic & Supplemental Life InsuranceSpouse & Child Life Insurance Time Off & Leave Paid Vacation (starting at 2 weeks), Sick Time, 6 Annual Paid HolidaysShort- & Long-Term Disability2 Weeks Paid Parental Leave Ready to Join an Elite Team? If you're looking for a stable, professional environment where your role truly matters - and where patient experience is held to the highest standard - we would love to meet you. Apply today and become part of a practice that sets the standard for exceptional periodontal and oral surgery care in Boston. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status. E-Verify Participation Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the appropriate federal agency before taking any action against you, including terminating your employment. Know your Right to Work ( Compensation details: 22-26 Hourly Wage PIf6d87df6db80-29400-40822692