Student Services Specialist

Position Title Graduate Student Services Specialist II - EMBA Coordinator Job Group Professional & Scientific Required Minimum Qualifications Bachelor’s degree and 2 years of related experience Job Description The Debbie and Jerry Ivy College of Business at Iowa State University is seeking applications for a Graduate Student Services Specialist II – Executive MBA (EMBA) Coordinator. This position supports the administration of the Executive MBA program, which is designed for experienced professionals, by coordinating student services, program operations, recruitment, events, and experiential learning opportunities. The role serves as a primary point of contact for prospective and current students, faculty, staff, alumni, corporate partners, and other program stakeholders while ensuring a high-quality student experience. The position also supports broader Graduate Programs initiatives, including graduate study tours and cross-functional student services. Success in this role requires exceptional interpersonal, written, and verbal communication skills, along with strong organizational, event planning, and relationship management abilities. The successful candidate will demonstrate sound judgment, professionalism, and discretion while managing confidential information. This individual is self‑motivated, adaptable, and committed to continuous learning, with the ability to take initiative, manage competing priorities, and thrive in a fast‑paced environment. The Graduate Programs Office is a collaborative and innovative team dedicated to enhancing the graduate student experience and advancing the long‑term success of graduate programs within the Ivy College of Business. Example of Duties Coordinate marketing, recruitment, and student services for the Executive MBA (EMBA) program. Plan and execute on‑campus and off‑campus events, including executive education programs, receptions, and networking events. Negotiate contracts, pricing, services, and logistics with venues and vendors in Ames, Des Moines, and other locations. Coordinate domestic and international study trips, including travel, accommodations, company visits, and class‑based experiential learning activities. Process student applications, admissions, registration, graduation, and ensure compliance with program requirements and university policies. Track student progress, learning outcomes, and program metrics; prepare reports as needed. Monitor program budgets, tuition billing, and payment processes. Cross‑train on admissions and student records functions to support all Graduate Programs students. Provide administrative and operational support for Graduate Programs Office initiatives. Serve as a primary point of contact for prospective and current students, faculty, staff, executives, alumni, and external partners. Build and maintain relationships with corporate executives, human resource professionals, and industry partners. Coordinate executive speaker engagements and collaborate with campus partners to strengthen external partnerships. Represent executive programs through travel to corporate locations, conferences, and recruitment events as needed. Preferred Qualifications Experience planning and coordinating events, conferences, or executive‑level programs. Experience with student, program, or professional recruitment. Experience working with adult, executive, or professional learners. Experience coordinating domestic and/or international travel and logistics. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Why Choose Iowa State University Iowa State Employees enjoy comprehensive health and work‑life benefits, including medical and dental, as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation, holiday, and sick time and leave plans Onsite childcare (Ames, Iowa) Life insurance and long‑term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager. If you have questions regarding this application process, please email View email address on click.appcast.io, or call View phone number on click.appcast.io or Toll Free: View phone number on click.appcast.io. Appointment Type Regular Number Of Months Employed Per Year 12 Month Work Period Time Type Full time Pay Grade PS807 Original Posting Date July 27, 2026 Posting Close Date August 9, 2026 Job Requisition Number R19644 Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non‑discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. View phone number on click.appcast.io, email View email address on click.appcast.io. General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications. #J-18808-Ljbffr