Student Services Specialist II

Ames, IA

Full time

R19750

Position Title:Student Services Specialist II

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience

Job Description:

Help shape the veterinary student experience from application to graduation! As a Student Services Specialist II in the College of Veterinary Medicine, you’ll support students in the areas of scholarships, international programs, and admissions. You’ll administer the DVM scholarship program, oversee selection processes and awarding, advise students on opportunities and eligibility, and support donor stewardship. You’ll also coordinate study abroad and international exchange programs, including applications, logistics, and student support, while serving as a resource for international students. Additionally, you’ll support the DVM admissions process by reviewing academic credentials and prerequisite coursework, advising prospective students and applicants, and maintaining applicant records.

We’re looking for a student-focused, organized, and collaborative professional with strong communication, problem-solving, attention to detail, and project coordination skills who can effectively manage multiple priorities and work independently and as part of a team.

Work Schedule: This position primarily follows a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule. Occasional evening or weekend work may be required for special events, programs, or university functions. The position may also provide backup on-call support for CVM students traveling internationally.

Preferred Qualifications:

• Experience supporting international education programs, scholarships, or related student services.

• Experience working in higher education, student services, or academic administration.

• Experience coordinating projects, programs, or initiatives with multiple stakeholders and deadlines.

• Proficiency with Microsoft Office.

• Experience using Workday.

About the Department:

The College of Veterinary Medicine is dedicated to preparing the next generation of veterinarians through innovative education, hands-on learning, research, and meaningful student support. The Office of Academic and Student Affairs plays an important role in helping students navigate their academic journey and connect with opportunities that support their success. Join a collaborative team where your work directly impacts the student experience. This role offers the opportunity to support DVM students through scholarships, admissions, international education, and other programs while working with faculty, staff, students, donors, and campus partners. You’ll have the opportunity to build meaningful relationships, coordinate programs that make a difference, and contribute to the success of future veterinary professionals.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

Why Choose Iowa State University?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans

• Generous vacation, holiday, and sick time and leave plans

• Onsite childcare (Ames, Iowa)

• Life insurance and long-term disability

• Flexible Spending Accounts

• Various voluntary benefits and discounts

• Employee Assistance Program

• Wellbeing program

If you have questions regarding this application process, please email View email address on click.appcast.io, or call View phone number on click.appcast.io or Toll Free: View phone number on click.appcast.io.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS806

Original Posting Date: August 12, 2026

Posting Close Date:August 23, 2026

Job Requisition Number:R19750

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. View phone number on click.appcast.io, email View email address on click.appcast.io.

General ISU compensation information can be found on the University Human Resources ( website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

Current employees (excluding temporary, student and graduate assistants) must apply through the Workday Internal Careers Hub ( .

By focusing on the future and providing the best student experience possible, Iowa State University ( attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community ( . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. View phone number on click.appcast.io, email View email address on click.appcast.io.

If you have questions about the application process please email View email address on click.appcast.io or call View phone number on click.appcast.io or Toll-Free at View phone number on click.appcast.io. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email View email address on click.appcast.io or call View phone number on click.appcast.io or Toll-Free: View phone number on click.appcast.io. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or View phone number on click.appcast.io.

General ISU compensation information can be found on the University Human Resources ( website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.