Vulnerability Management Analyst

Information Security Systems Officer (ISSO)Location: Hanscom AFBClearance: TS/SCIProgram: BLITS 3.0Job Responsibilities:Host Based Security System (HBSS)Implement software patches and security fixes when it cannot be done using enterprise MECMConduct troubleshooting and repairs over the phone, Teams, remotely utilizing Dameware, and desk-side.Deliver quality timely customer service while also meeting contract threshold metrics for phone and ticket resolutions.Periodically review processes, procedures, and client configurations for completeness, effectiveness and compliance with information assurance polices and DISA STIGsAnalyze ACAS vulnerability scan reports, deploy software upgrades and patches to mitigate identified vulnerabilities.Use expertise with tools such as PowerShell and Windows Scripting to repackage software applications, operating systems, and patches for deployment to workstations.Job Requirements:Strong knowledge of Windows Desktop Operating Systems (Windows 10/11)Working knowledge of Microsoft Active DirectoryWorking knowledge of Microsoft Office Products, (O365/2016), Teams, Outlook and Excel.Ability to resolve issues quickly and efficiently to comply with metric requirements.Proficient with computer, network, and server hardwareStrong customer service skillsStrong written and verbal communication skillsAbility to work in a team environmentGeneral Knowledge of the following systems and tools: HBSS, ACAS, and ARADKnowledge of PowerShell and the ability to write custom scripts.Understanding of help desk ticketing tools (e.g., Remedy, Service Now, etc.).Keen attention to detail.Education / Certifications:Secret level DoD security clearance requiredSecurity+ certificationBachelor's Degree or Associate Degree plus 2 - 8 year experience (degree may be substituted for years of experience)