Field Service Technician

Description The Service Technician is responsible for installing, maintaining, troubleshooting, and repairing specialized cleaning, disinfection, and sterilization equipment used in hospitals, healthcare facilities, and life science environments. The technician works directly with customers to ensure equipment operates reliably and meets performance standards. This is a highly customer-facing field service role that combines electrical, mechanical, plumbing, pneumatic, and controls troubleshooting with preventative maintenance and installation activities. Key Responsibilities Troubleshoot and diagnose equipment malfunctions using diagnostic tools and test equipment Install, modify, maintain, and repair equipment and systems Perform preventive maintenance and scheduled service activities Calibrate and adjust digital and analog instrumentation Manage customer service schedules and prioritize maintenance versus repair work Conduct equipment demonstrations and customer training Complete service reports, expense reports, timesheets, and parts documentation Maintain vehicle inventory, tools, manuals, and replacement parts Monitor customer supply needs and service contract opportunities Build and maintain strong customer relationships through professional service Must-Have Skills & Experience High School Diploma or GED Minimum 3 years of industrial electrical experience Experience with: Single-phase and three-phase electrical systems Industrial controls Water process systems Pneumatic controls Experience using: Volt-ohm meters Amp probes Temperature calibration equipment Pressure calibration equipment Ability to read and interpret: Electrical schematics P&IDs (Piping & Instrumentation Diagrams) Experience with copper, brass, and stainless-steel piping Basic computer proficiency Strong customer service and communication skills Valid driver's license with acceptable driving record Physical Requirements Lift 50+ pounds unassisted Climb over and crawl under equipment Work in mechanical rooms, hospitals, and industrial environments Travel with limited advance notice when required Ability to work occasional nights, weekends, and holidays Nice-to-Have Backgrounds Military technicians with: Electrician experience Utilities systems experience HVAC experience Water treatment experience Biomedical equipment experience Nuclear propulsion auxiliary systems experience Industrial maintenance experience Commercial HVAC service technicians Industrial maintenance technicians Field service technicians Water treatment technicians Process controls technicians Miratech