Help Desk Supervisor: IT Leadership & Service Excellence
Licking County Chamber of Commerce
Licking County Government is seeking a Help Desk Supervisor to oversee daily IT Helpdesk operations and lead a team of technicians in Newark, OH. You will ensure timely support for end users, manage escalations, and uphold IT security and compliance standards. Core responsibilities include staff scheduling, training, performance management, and reporting on Helpdesk metrics to IT leadership. This role requires strong customer service and technical leadership. #J-18808-Ljbffr Licking County Chamber of Commerce
Vacancy posted 3 days ago
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