Customer Service Representative

Job Description

Job Description

Central Park Garage is looking for an upbeat, reliable, customer-focused person to run the front of our shop.

This is a customer-facing role . You are the first voice customers hear, the first face they see, and a key part of making sure every customer feels welcomed, informed, and taken care of.

What You’ll Do:

• Greet customers with warmth and professionalism 
• Answer phones and schedule appointments 
• Help customers through drop-off and pickup 
• Keep communication clear between customers and the service team 
• Organize customer information, emails, messages, and daily workflow 
• Follow up with customers when needed 
• Keep the front office and waiting area clean, stocked, and welcoming 
• Support the Service Manager so nothing falls through the cracks 

We’re Looking For Someone Who Is:

• Friendly, positive, and easy to talk to 
• Strong on the phone and in person 
• Organized and reliable 
• Comfortable multitasking 
• Calm under pressure 
• Good with follow-through 
• Coachable and willing to learn 
• Proud to represent the business well 

Customer service experience is important. Experience in hospitality, retail, restaurants, medical/dental reception, salons, spas, hotels, or front desk roles can all be a great fit.

Automotive experience is helpful, but not required.

Compensation & Benefits:

• Starting at $900 per week
• Bonus opportunity based on sales and gross profit margin 
• Paid time off eligibility 
• Health and dental options with company contribution 
• Full-time, Monday–Friday schedule 
• Clean, professional work environment 
• Opportunity to grow with the company 

This Role Is Not for Someone Who:

• Does not enjoy working with people 
• Gets easily frustrated with customers 
• Struggles with organization 
• Avoids responsibility 
• Brings negative energy to the workplace 

How to Apply:

Send your resume and a quick note telling us why you would be a great fit for a customer-facing role at Central Park Garage.

Equal Employment Opportunity:

Central Park Garage and The Collins Business Group are equal opportunity employers. We consider applicants based on job-related qualifications, experience, attitude, and ability to perform the role. We do not discriminate based on any legally protected status.