Customer Service Representative

$14 per hour

firstsourc

Dallas, TX

Work Location: Remote-

Job Type: Full-time

Pay:Starting Rate $14.00 per hour

Bilingual: $15.50 per hour

About Firstsource

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distractionAbility to multitaskSpecific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change

Apply

Vacancy posted 4 hours ago

Similar jobs that could be interesting for youBased on the Customer Service Representative in Dallas, TX vacancy

Call Center Technical Support Representative
...fastest-growing tech-enabled business services companies in the USA, with a strong call... ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing... ...? Join our team as a Technical Support Representative and assist customers with...
Suggested
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
MCI
Dallas, TX
3 days ago
Call Center Technical Support Representative
$22.88 per hour
...Business Premier Service ConsultantThis is your opportunity to be the voice of AT&T – a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is...
Suggested
Hourly pay
Full time
Local area
Relocation package
Weekend work
Afternoon shift
AT&T
Richardson, TX
8 hours ago
CUSTOMER SERVICE REPRESENTATIVE
As a Customer Service Representative at Community Choice Financial Family of Brands, you will be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products. Working in the Banking, Insurance & Investment industry...
Suggested
Community Choice Financial Family of Brands
Balch Springs, TX
2 days ago
Customer Service Representative
...LoanStar Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication...
Suggested
Full time
Temporary work
Work experience placement
Monday to Friday
LoanMax Title Loans
Richardson, TX
2 days ago
Call Center Customer Service Representative - Sales (Hybrid)
$15 - $17.41 per hour
...communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every... ...stay connected to what matters most. Our Customer Service Representatives earn between $15.00 - $17.41 and additional commission with...
Suggested
Temporary work
Work at office
Local area
Remote work
Work from home
Flexible hours
Shift work
Night shift
AT&T
Richardson, TX
15 hours ago
Call Center Sales Representative
$22 per hour
...Driveway.com | Sales Representatives At Dealership L0397 Driveway Home Office At Driveway.com... ...who are passionate about connecting with customers, generating opportunities, and turning... ...Bring Prior experience in sales, customer service, or other customer-facing roles within...
Temporary work
Home office
Shift work
Lithia & Driveway
Dallas, TX
4 days ago
Call Center Sales Representative
...Call Center Sales Representative MCI is a leading Business Process Outsourcing (BPO) company... ...Center Sales Representative and help customers find the right solutions while achieving... .... Promote and sell products or services based on customer needs. Meet or exceed...
Full time
Temporary work
Casual work
Work at office
Local area
Valor VIP
Addison, TX
4 days ago
Dispatcher Call Center Agent
$21 - $23 per hour
...non-emergency and emergency maintenance requests, coordinating service efforts with contractors nationwide and ensuring timely resolution... ...for higher-cost or capital-related work. Address customer questions or escalations and provide status updates in a professional...
Contract work
For contractors
Local area
Flexible hours
Shift work
Addison Group
Dallas, TX
a month ago
Senior Call Center Representative
...Senior Call Center Representative Syracuse Administrative, Secretarial & Clerical Full-time... ...603 UUP (State University Professional Services Unit) Job Summary: This position must be... ...Hospital. Excellent verbal communication and customer service skills, ability to manage...
Full time
Work at office
Monday to Friday
Byrne Dairy
Syracuse, NY
3 days ago
Call Center Technical Support Representative
...fastest-growing tech-enabled business services companies in the USA, with a strong call... ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing... ...Join our team as a Technical Support Representative and assist customers with...
Remote work
MCI Careers
Dallas, TX
5 days ago
Call Center Representative - DHA
...Customer Service Representative Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA's National 800 number. Once selected for the Customer Service Representative position in SSA, you will...
Work at office
US Government Jobs - Other Agencies
Dallas, TX
8 hours ago
Call Center Representative
...persuasive Telemarketer to join our team. In this role, you will be responsible for contacting potential and existing customers by phone to promote our products/services, generate leads, and support sales objectives. The ideal candidate is confident, customer-focused, and able...
Full time
Part time
Work at office
Monday to Friday
Austin Community College
Dallas, TX
4 days ago
SPANISH TOLL PROCESSING CALL CENTER REPRESENTATIVE (Full-Time)
...Customer Service Representative Customer Service Representative supporting commercial and public sector clients. We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial...
Full time
Temporary work
Work experience placement
Casual work
Work at office
Local area
Work from home
Shift work
MCI
Balch Springs, TX
4 days ago
Call Center Representative
...Job Description The Coordinator, Customer Service & Resolutions is a customer-facing role responsible for delivering exceptional quality support to customers by answering incoming phone calls, resolving customer inquiries on the Company’s mortgage products and services...
Full time
Work at office
Remote work
Monday to Friday
Onity Group Inc.
Dallas, TX
14 hours ago
OPEN INTERVIEWS | Call Center Representative Openings
$13.1 - $17.25 per hour
...INTERVIEW Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction with new products...
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Immediate start
Monday to Friday
Flexible hours
Shift work
Valor Intelligent Processing, LLC
Farmers Branch, TX
3 days ago
Bilingual Call Center Representative (English/Spanish)
## Bilingual Call Center Representative (English/Spanish)Applytime type: Full timeposted on:... ...Join a Fast-Growing National Financial Services Organization**PHP Agency** **Fountain Place... ..., growth, and delivering exceptional customer experiences.## **What You'll Do**As a...
Work at office
Local area
Insurance Administrative Solutions
Dallas, TX
3 days ago
Bilingual Call Center Representative
...Realm Health is seeking a highly motivated and experienced Bilingual Customer Service Representative to join our Member Services team at our Dallas, TX office. This full-time, hourly position is ideal for someone who excels at providing exceptional customer service and...
Hourly pay
Full time
Work at office
Flexible hours
Afternoon shift
Realm-Health
Dallas, TX
3 days ago
Entry-Level Call Center Agent
...Entry-Level Call Center Agent We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist...
Full time
Temporary work
Work experience placement
Casual work
Work at office
MCI
Dallas, TX
1 day ago
Call Center Representative Job Openings (Full-Time & Part-Time)
...Call Center Representative Job Openings We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers...
Full time
Temporary work
Part time
Work experience placement
Casual work
Work at office
MCI
Dallas, TX
4 days ago
Call Center Representative (FULL-TIME)
...fastest-growing tech-enabled business services companies in the USA, with a strong call... ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing... ...and customer-focused Customer Service Representatives to join our team. In this role, you...
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
Work from home
Shift work
Mass Markets
Dallas, TX
3 days ago
Call Center Rep With Bachelors Degree
$50 per hour
...decide which position to offer. *Job Description:* *Customer Care Representative * Monday - Friday 8 AM - 5 PM with one late night a... ...between 1 and 29 days past due). *Title Associate in Customer Service Support* Monday - Friday 8 AM - 5PM, you may have to...
Contract work
Temporary work
Monday to Friday
Night shift
TEKsystems
Irving, TX
3 days ago
Call Center Representative
$19 per hour
...Call Center Representative Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise... ...Center Representative position is responsible for customer service and processing for account-based...
Hourly pay
Full time
Temporary work
Seasonal work
Work at office
Remote work
Flexible hours
Shift work
Ascensus
Dallas, TX
2 days ago
Call Center Representative ($20 PH starting)
$20 per hour
...Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. Now hiring for training class starting in October 2026! Customer Service Representatives...
Local area
Immediate start
Visa sponsorship
Shift work
Night shift
Spectrum
Irving, TX
2 days ago
Spanish Tolling Call Center Representative (Entry-Level)
...Call Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that... ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing...
Full time
Temporary work
Work experience placement
Casual work
Work at office
Remote work
MCI
Dallas, TX
3 days ago
TOLLING SPANISH CALL CENTER REPRESENTATIVE (Full-Time)
...Customer Service Representative Customer Service Representative supporting commercial and public sector clients. We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial...
Full time
Work experience placement
Work at office
Work from home
Shift work
MCI
Dallas, TX
4 days ago
Call Center Representative
$13.1 - $17.25 per hour
...fastest-growing tech-enabled business services companies in the USA, with a strong call... ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing... ...We’re seeking enthusiastic Call Center Representatives to support a variety of inbound and...
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Remote work
Valor Intelligent Processing
Dallas, TX
2 days ago
Call Center Agent
...Agents MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...
Full time
Temporary work
Part time
Casual work
Work at office
Local area
Remote work
Flexible hours
Valor VIP
Dallas, TX
4 days ago
Bilingual Call Center Representative
$17 - $19 per hour
...Bilingual Call Center Representatives MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations... ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing...
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
Valor VIP
Dallas, TX
4 days ago
Customer Service Representative
$45k - $55k
...GRAND PRAIRIE, TX Order: 345259 Order Type : Direct Hire SkillsetGroup is seeking a Customer Service Representative to work in the city of Grand Prairie or Fort Worth, TX area . The ideal candidate will have a passion for customer service and...
Shift work
Day shift
SkillSetGroup
Grand Prairie, TX
4 days ago
Customer Service Representative
...Summary of Duties Customer Service Representatives duties and responsibilities generally include but are not limited to answering phone calls and emails, responding to client questions and complaints, updating daily reporting, accepting new accounts, and requesting...
Work at office
West Texas Auto Recovery
Dallas, TX
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!