Project Manager - South Central

Project Manager Department: South Central Studio Reports To: Team Lead - Project Manager Employment Type: Full time Compensation: $75,000 - $80,000 annually, plus bonus eligibility, based on experience, skills, and geographic market considerations. Location: Houston, TX (Remote); candidates must reside in or around Houston, TX. ROLE SUMMARY The Project Manager (PM) owns the fulfillment of assigned projects, exceeding customer expectations and ensuring profit protection. This role manages the order process of educational fixtures and furniture from order entry to delivery scheduling, installation coordination, onsite project management, and punch list processing. The PM leads through influence and detailed planning, coordinating with customers, vendors, installers, and the Studio team. The PM oversees all tasks, critical dates, client and third‑party interface through the Insights customer portal, client relations, performance quality, budget, and project administration for each assigned project. ESSENTIAL RESPONSIBILITIES Project Planning, Coordination and Management Attends project meetings to establish overall scope with Studio Team and manage project from purchase order through completion. Collaborates with the Studio Team to deliver an exceptional customer journey. Directs, coordinates, and manages tasks, assignments, and completion for the entire studio and project team. Coordinates with studio team to develop work plans, schedule, and logistics based on project parameters and customer goals. Reviews project site, plans, and product specifications. Ensures complete turnover of all project information—including plans, notes, room door lists, and post‑order receipt notes—to the Studio team. Acts as the single point of contact for client and suppliers. Communicates proactively and effectively with customers and provides detailed project updates. Project Administration Maintains detailed project documentation of key decisions, customer requests, and revisions. Provides timely, formal written communications throughout the project to client, third parties, and Meteor project team. Manages accurate and detailed record keeping, including receipt documentation, timesheets, contract adherence, sign‑offs, approvals, and key decision records. Maintains Insights in concert with the Learning Environment Specialist to ensure current and accurate information for the customer during and after installation. Project/Installation Implementation Co‑ordinates with Studio Project Coordinator (PC) and Learning Environment Specialist (Sales) under standardized practice, planning, scheduling, and managing installations with third‑party installation companies. Collaborates with the Studio Team to deliver an exceptional customer journey. Performs on‑site leadership, strategic site visits, and attends walk‑throughs as required. Supervises site furniture and fixture installation, including work performance, installation administration, and timeliness. Keeps current with the ERP database, all acknowledgments, estimated delivery dates, continuous follow‑up, and expedites with freight suppliers and factories. Manages and instructs Meteor logistics team on freight cost coordination and delivery schedule. Reviews open projects and the Unbooked Sales Report weekly to ensure all forecasted dates are up‑to‑date. Ensures submission of all proof‑of‑delivery documents and field paperwork in a timely manner. Frequent or overnight travel is required for this position. Punch and Project Close‑Out Performs project walk‑through and develops punch list with the third‑party installer, resolving punch items. Confirms project completion. Manages all final project close‑out requirements, including contract requirements and client sign‑offs. Coordinates with billing to ensure timely invoice submission. INFORMATION TECHNOLOGY (IT) REQUIREMENTS Proficient in MS Office suite (Word, PowerPoint, Excel). Proficient in Salesforce software. Attends training within the first 30 days and develops proficiency with Meteor‑specific software, including the Insights Customer Portal and ERP. REQUIREMENTS College degree or equivalent work experience. MVR check required; must possess valid driver’s license and reliable vehicle. Strong knowledge of all aspects of project management: account management, order management, installation, relocation, and project administration. Project Management accreditation (PMP) is a plus. Exceptional customer service skills and ability to lead and manage third parties. Excellent written and verbal communication skills. Proven ability to multi‑task while managing timelines and deadlines. Ability to think critically, make quick decisions, and problem‑solve. Strong attention to detail. PHYSICAL DEMANDS & WORK ENVIRONMENT The position requires regular talking or hearing, frequent use of hands or fingers, handling objects or tools, wearing safety equipment on job sites, standing, walking, sitting, and reaching with hands and arms. The employee must be able to lift or move up to 40 pounds. Specific vision abilities include close and distance vision and adjustment of focus. The noise level is usually low to moderate. Working hours vary by client needs and may occasionally require work on holidays or weekends. BENEFITS Medical, Dental, Vision Basic Life AD&D (100% employer paid) Short Term Disability (100% employer paid) Long Term Disability (not employer paid) 401(k) + matching Supplemental Insurance Flexible Spending Account Paid Time Off Paid Parental Leave (8 weeks) 2 Volunteer Days 9 Company Paid Holidays Primary Caregiver Leave (40 hours) Employee advocates to sustain employee wellness in the workplace #J-18808-Ljbffr