Field Access & Reimbursement Manager

About the Role The Field Access & Reimbursement Manager is the primary field-based lead for market access education, assistance, and issue resolution with healthcare providers (HCPs), and their office staff to facilitate appropriate patient access to MiniMed’s diabetes therapies and technologies. This role serves as the lead reimbursement and access subject matter expert, spending approximately 70 percent of time in the field supporting HCP offices with prior authorization requirements, documentation needs, and payer-related and fulfillment access challenges. The role also functions as the primary point of contact for triaging access issues to internal teams such as DME and PBM account management, retail pharmacy or distribution, ensuring timely and compliant resolution. The Field Access & Reimbursement Manager is the primary field-based lead for market access education, assistance, and issue resolution with healthcare providers (HCPs), and their office staff to facilitate appropriate patient access to MiniMed’s diabetes therapies and technologies. This role serves as the lead reimbursement and access subject matter expert, spending approximately 70 percent of time in the field supporting HCP offices with prior authorization requirements, documentation needs, and payer-related and fulfillment access challenges. The role also functions as the primary point of contact for triaging access issues to internal teams such as DME and PBM account management, retail pharmacy or distribution, ensuring timely and compliant resolution. Key Responsibilities Field-Based Reimbursement Support Serve as a field-based reimbursement and access expert for assigned geography Provide compliant education to HCPs and office staff on reimbursement processes, payer coverage criteria, prior authorizations, and documentation requirements Support HCP offices in understanding payer-specific requirements to facilitate accurate and timely submissions Identify systemic access barriers and support resolution strategies within established policies and procedures Build strong, collaborative relationships with HCPs and office personnel as a trusted reimbursement and patient access resource Access Issue Management and Triage Act as the primary field contact for HCP-reported reimbursement and access challenges. Triage cases appropriately to DME and PBM account management, retail pharmacy, distribution, or other internal access support functions based on issue type and complexity Partner cross-functionally to ensure seamless handoffs, clear accountability, and timely follow-up with sales team Monitor case progress and outcomes, ensuring alignment with customer expectations and internal service standards Cross-Functional Collaboration and Insights Collaborate with Sales, Market Access, Patient Services, Legal, Compliance, and other internal stakeholders to support aligned customer engagement. Capture, synthesize, and communicate field insights related to payer policies, access trends, and reimbursement challenges. Provide feedback to internal teams to support continuous improvement of access programs and resources Stay current on reimbursement policy changes, payer landscape dynamics, and diabetes market trends. Scope and Impact Acts with a sense of urgency to address critical access and affordability issues for patients Influences reimbursement outcomes through education, issue resolution, and coordination with internal access resources Operates independently within established policies while escalating complex issues as appropriate Required Qualifications To be considered for this role, please ensure the minimum requirements are evident in your resume. Bachelor’s degree in healthcare or business/public administration and 5+ years of experience in reimbursement, market access, patient services, or field-based healthcare support roles. Preferred Qualifications Account Management and/or Reimbursement experience working in the provider office setting, building strong customer relationships, or experience in working with patient support HUB services Ability to establish relationships, collaborate, and influence across a matrix organization Problem-solving ability to navigate challenging access scenarios and identify solutions in a timely and efficient manner Relevant certifications in prior authorization and/or billing and coding Strong market access acumen as it relates to payer approval processes and appeals for both pharmaceutical and medical device products Deep understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement of medical devices and durable medical equipment Demonstrated expertise with both pharmacy and medical device coding and billing. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation MiniMed offers a competitive salary and flexible benefits package At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life. Salary ranges for U.S (excl. PR) locations (USD):$109,000.00 - $185,000.00 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). This position is eligible for a short-term incentive called the Short Term Incentive (STI). At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico. For further details about our comprehensive benefits, we encourage you to visit the link below. About MiniMed MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes. Learn more about our business, and our mission here. It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities. With a heritage rooted in technology, empathy, and a relentless pursuit of innovation, we’re focused on one thing: making every day a better day for people with diabetes. From our intelligent dosing systems that stay one step ahead to our always-on support when it’s needed most, we’re committed to building a connected system of care that works together and fits into everyday life, so people with diabetes can move through the day with fewer interruptions. Fewer second guesses. And more freedom to live in the moment. We’re here to make better days possible for people with diabetes. Joyful, messy, fully lived days. Days where things feel lighter, easier. For more than four decades, we’ve been driven by this mission, delivering groundbreaking advancements in technology to help people live more fully, freely, and with greater confidence. At MiniMed, diabetes care is personal for us. Many of our employees have a connection to diabetes, whether they're living with it themselves or through family members and friends, and we all show up each day to help make the lives of our coworkers and loved ones easier. Our people-first priority. At MiniMed, we put our customers at the forefront of all we do, and that focus extends to our team as well. We're dedicated to creating a culture of belonging and providing our people with all the career-building resources you might need. Our life-transforming technologies. No matter what your role at our company, you're making a difference in the lives of people with diabetes. Our innovative inventions improve their day-to-day by helping lift the mental load and allowing diabetes to fade into the background, empowering them to live life on their own terms. Our focus on the future. We're chasing the dream of a world where people with diabetes can be free of that never-ending battle of balancing blood sugar. A world where better days are the norm, not the exception. Fresh faces and new viewpoints will help create our cutting-edge solutions and define the next generation of breakthroughs in care, so that a better day can start today. It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program. #J-18808-Ljbffr MiniMed Group