Consumer Experience Leader (FT)

divh2Job Title/h2pRetail Location/ph3Position Details/h3pDepartment: D2C/ppReports To: Store Leader/ppJob Classification: On-site/ppFLSA Status: Non-Exempt/ppHiring Range: $20.40 to $25.00 per hour based on experience./ph3Inspired by Hard Work/h3pIn everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than wordsbecause we are worn by the hardest-working people of all./ph3Associate Responsibilities/h3ulliCultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience./liliSupport the Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards./liliSupport Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day./liliSupport Store Leader and Assistant Store Leader with training, coaching and feedback, as appropriate, of associates, ensuring positive growth throughout their associate journey./liliSupport the Store Leader and Assistant Store Leader with timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment./liliCommunicate with Store Leader and Assistant Store Leader regarding operations data; including product information (mix, trends, needs) local competition, events, etc./liliSupport revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals./liliAssist the Store Leader and Assistant Store Leader with external partnerships and event promotions for the benefit of the store./liliSupport execution of community engagement events./liliEngage with local community and support the Store Leader and Assistant Store Leader with bringing forth ideas to continue to grow brand awareness./liliAssist the Store Leader and Assistant Store Leader with recruiting and identifying potential talent for all positions./liliOwnership of individual development and professional growth./li/ulh3Required Education/h3ulliHS Diploma or GED required; College degree preferred./li/ulh3Required Skills and Experience/h3ulli1 year of supervisory experience in a retail environment preferred./liliSales, customer service, merchandising, inventory control, and loss prevention./liliKnowledge in staffing, coaching, counseling, training and development./liliExcellent organization, prioritization and communication skills./liliExceptional team and collaboration skills./liliPC Skills: POS Systems and Microsoft Office./li/ulh3Physical Requirements and Working Conditions/h3ulliTypical retail environment; store setting. Extended periods of time standing, typing on a computer is required./liliModerate Lifting (30-40 lbs)/liliRetail hours./liliNational travel required (up to 5%)./liliThis position has an On-Site location: Associate will work on-site for all work-related activities./liliCarhartt is a tobacco free workplace./li/ulpWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law./ppAll associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee./p/div