Customer Care Representative - In Office - LSL

Position Title: Customer Care Representative Location: 16 Hawk Ridge Drive, Lake Saint Louis, MO 63367 (On‑site) Hourly Rate: $18.00 Responsibilities The Customer Care Representative is the frontline representative and image of MTM Health. The role involves handling inbound calls from Members, Clients, and Facilities, with a daily volume of 60–80 calls and higher volumes on Mondays. Qualifications Must currently reside in Missouri and be able to work on‑site at our Lake Saint Louis office. One year of call center experience. At least six months of customer service experience. Basic typing/computer skills with excellent navigational abilities. Benefits Health, Dental, and Vision Insurance Life and Disability Insurance 401(k) Retirement Plan with Company Match FSA and HSA Savings Plans Wellness Program with Incentives Voluntary & Ancillary Plans Additional Perks Pay on Demand Paid Time Off and Holiday Pay Birthday and Holiday Bonuses Maternity/Paternity Leave Continuing Education Reimbursement Program MTM Perks Discount Program Career Development Programs Art of Client Communication Cornerstone Program Bench Program Tech Bench Program Equal Employment Opportunity MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law. #J-18808-Ljbffr MTM, Inc