Engineering Change Manager / Configuration Manager

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global technology leader that is transforming the way people shop, consume content, and interact with digital services. With a strong presence across e-commerce, cloud computing, digital streaming, and artificial intelligence, the company is known for its customer-centric approach, innovation-driven culture, and large-scale global impact. It continues to invest in building products and services that improve everyday life while supporting businesses, communities, and economies worldwide.

Position: Engineering Change Manager / Configuration Manager

Location: North Reading, MA 01864


Duration: 7 Months


Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

• Robotics Team is seeking an Engineering Change Management (ECM) Contractor to support the Vulcan Stow program.
• The Stow system is a drop-in retrofit for universal stations that automates ASIN stow, comprising induct stations, item transfer systems, item buffer subsystems, and robotic stow workcells.
• The contractor will manage the end-to-end engineering change order lifecycle in Agile PLM, ensuring changes are properly documented, reviewed, and implemented across manufacturing, supply chain, and field operations.
• Reports to the ECM Lead as part of the Global Engineering Change Management team.

Responsibilities:

• Actively support and foster a culture of inclusion.
• Originate, process, and shepherd ECOs through all six stages of the ECO process (Pending → Tech Review → Submitted → Pre-CCB Prep → CCB Approval → Released/CIB → Implemented) for Vulcan Stow hardware and electromechanical assemblies.
• Conduct thorough ECO documentation reviews including cover page completeness, Description of Change (What), Reason for Change (Why), and affected items validation.
• Perform Buy-Level Traceability (BLT) audits to ensure below-the-buy (BTB) changes flow up to the Client Robotics buy level for all Vulcan Stow components.
• Validate BOM structures, AML accuracy, tech type assignments (OTS/MTS/MTS Co-Designed), and regional deployability attributes (US, CA, EU, GB, JP, AU) for Vulcan Stow parts.
• Coordinate Pre-CCB preparation including supply chain EBS attribute entry, material compliance documentation review, and regulatory compliance verification.
• Support CCB approval meetings by preparing change impact assessments covering E&O costs, lead time implications, rework/scrap analysis, and inventory disposition recommendations.
• Manage ECO relationships and rules, linking deviations (DEVs) and SREAs to permanent ECO implementations.
• Ensure revision control integrity across Agile PLM and CAD vault (Solidworks/3DExperience) for Vulcan Stow drawings and models.
• Collaborate with cross-functional stakeholders including HW ME/EE SMEs, Manufacturing Tech Ops, Supply Chain (GCMs/Buyers), Field Services, Deployment Engineering, and System Safety.
• Monitor ECO cycle times against priority-based SLAs (Critical: 48hr, High: 5-day, Low: 10+ day) and drive on-time completion.
• Process SREAs (Supplier Requested Engineering Assistance) for Vulcan Stow contract manufacturers and manage supplier change notifications.
• Maintain class code compliance and item numbering standards per 960-99999 for all Vulcan Stow part releases (400-series mechanical assemblies, 500-series PCBAs, 540-series cable assemblies, 600-series electromechanical assemblies, 700-series TLAs).
• Drive disposition management (Use As-Is, Rework, Scrap, Purge, Recall) for Vulcan Stow inventory across Orders, Stock, RMA, and Field phases.
• Write and maintain ECM process documentation, best practices, and lessons learned specific to Vulcan Stow program.
• Mentor team members on Agile PLM workflows and ECO best practices.
• Take ownership to identify process bottlenecks and drive improvements with minimal oversight.
• High attention to detail with flexibility to enable business velocity.
• Travel: Up to 15% required (domestic, primarily to manufacturing/supplier sites).

Daily Schedule : M-F Standard Hours

Typical Day in the Role:

• Morning stand-ups with Vulcan Stow hardware engineering and deployment teams
• ECO queue triage and processing in Agile PLM - reviewing pending changes, validating documentation packages, and advancing ECOs through workflow stages
• Tech Review participation as ECM acknowledger/reviewer - verifying revision conflicts, BLT completeness, AML accuracy, and lifecycle assignments
• Cross-functional coordination with Supply Chain (GCMs for EBS attributes), Materials Compliance, Regulatory Compliance, and Inventory Management during Pre-CCB and CCB stages
• SREA processing and supplier change notification management for Vulcan Stow contract manufacturers
• Documentation of ECO metrics, cycle time tracking, and change backlog reporting

Program Focus:

• Primarily dedicated to Vulcan Stow program ECM support
• May provide secondary ECM support to adjacent programs (Vulcan Pick, Matrix) as capacity allows

Technical Interaction:


Extensive daily interaction with:

• HW Mechanical and Electrical Engineering SMEs (ECO originators)
• Manufacturing Technical Operations leads (AML/MAP coordination)
• GCMs and Supply Chain Buyers (EBS attributes, PO updates, disposition management)
• Materials Compliance and Regulatory Compliance teams (Pre- CCB reviews)
• Field Services and Support teams (TSB/FSB implementation, FRU kit updates)
• Deployment Engineering (site-specific change impacts, regional configuration management)
• Finance (rework/scrap cost approvals at CCB)

Typical Task Breakdown (%):

• 35% - ECO processing and lifecycle management in Agile PLM (origination support, Tech Review, Submitted review, Pre-CCB coordination, CCB preparation, Released/CIB tracking)
• 25% - Cross-functional coordination and stakeholder management (Supply Chain, Compliance, Manufacturing, Field Services)
• 20% - BOM validation, BLT audits, AML verification, and regional deployability attribute management
• 10% - SREA processing and supplier change management
• 10% - ECM metrics reporting, process improvement, and documentation (cycle time dashboards, change backlog analysis, lessons learned)

Flex Hours / Remote:

• This position is Hybrid - does not require on-site presence. Remote

Why This Role Is Interesting:

• High-impact, visible work: ECM is the critical control point ensuring every Vulcan Stow design change is properly documented, reviewed, and implemented before reaching suppliers and the field. Vulcan Stow is a flagship automation program deploying robotic stow capabilities across global fulfillment centers. ECO quality and cycle time directly influence deployment speed, manufacturing cost, and field reliability at client scale.
• Ownership of end-to-end change lifecycle: Full visibility and ownership from ECO creation through implementation. Direct influence on how changes flow through the business - engineering, supply chain, manufacturing, and field operations.
• Cross-functional breadth: Engagement across the entire product lifecycle and change management ecosystem. Interaction with 10+ functional teams including Engineering, Supply Chain, Manufacturing, Compliance, Finance, and Field Services.
• Structured frameworks with autonomy: Established ECO process (960-99999), Agile PLM workflows, and RACI frameworks. Significant autonomy to drive process improvements and reduce change cycle times.
• Client Robotics at scale: Cutting-edge warehouse robotics deployed across thousands of global fulfillment centers. Direct line- of-sight to customer impact through change management excellence.

Required Skills:

• 7+ years of experience in Engineering Change Management, Configuration Management, or Product Data Management in electromechanical product environments.
• Proficiency in Agile PLM (Oracle Agile) or equivalent PLM systems (Teamcenter, Windchill, Enovia).
• Strong understanding of ECO/ECR/ECN workflows, BOM management, and revision control processes.
• Experience with BOM structures, Buy-Level Traceability (BLT), and multi-level assembly change management
• Knowledge of manufacturing processes (injection molding, sheet metal, PCBA, cable assemblies, electromechanical assemblies) sufficient to assess change impacts.
• Experience coordinating with Supply Chain, Materials Compliance, and Regulatory Compliance teams during change review processes.
• Understanding of material compliance requirements (RoHS, REACH) and regulatory compliance documentation.
• Strong understanding of GD&T and engineering drawing standards.
• Bachelor's degree in engineering discipline (Mechanical, Electrical, Systems, Manufacturing, Industrial) or equivalent experience.
• Excellent communication and writing skills - ability to document clear, concise ECO cover pages and change descriptions.
• Experience with disposition management (Use As-Is, Rework, Scrap) and inventory impact analysis.
• Proficiency in Microsoft Office; experience with data analysis tools for ECM metrics tracking.

Preferred Skills:

• Direct experience with Oracle Agile PLM (Robotics instance preferred).
• Experience with Solidworks or Dassault 3DExperience CAD/PDM integration with PLM.
• Familiarity with regional compliance requirements (CE marking, UL/CSA, IEC standards) for multi-region product deployment.
• Experience with SREA (Supplier Requested Engineering Assistance) or equivalent supplier change request processes.
• Knowledge of Manufacturing Readiness Level (MRL) frameworks.
• Experience in robotics, automation, or high-volume electromechanical product environments.
• Engineering project management tools (JIRA, Confluence, or other Agile tools).
• Experience with ERP systems (Oracle EBS) and understanding of PLM-to-ERP data flow

Leadership Principles:

• Delivers Results
• Ownership

Top must-have hard skills:
1. Agile PLM ECO Lifecycle Management

• End-to-end proficiency in processing engineering change orders through all workflow stages (Pending → Tech Review → Submitted → Pre-CCB → CCB → Released/CIB → Implemented).
• Ability to validate ECO documentation packages, manage affected items, verify BOM structures, and coordinate multi-functional approvals.
• Understanding of workflow RACI, role allocations (Approver/Acknowledger/Observer), and priority-based SLA management.
• Experience Level: 5+ years hands-on ECO processing in Agile PLM or equivalent; must have managed 100+ ECOs through full lifecycle; experience with CCB preparation and disposition management

2. BOM Management & Buy-Level Traceability (BLT)

• Expertise in multi-level BOM validation, where-used audits, and ensuring below-the-buy (BTB) changes properly flow up to the buy level.
• Understanding of tech type classifications (OTS/MTS/MTS Co-Engineering Change Management Contractor Requisition), AML management, and class code requirements.
• Ability to identify revision conflicts across parallel ECOs and coordinate resolution.
• Experience Level: 5+ years working with complex electromechanical BOMs (500+ line items); experience with BLT audits and multi-supplier BOM coordination.

3. Cross-Functional Change Impact Assessment

• Ability to assess engineering change impacts across manufacturing, supply chain, inventory, field operations, and cost dimensions.
• Experience coordinating with Supply Chain (EBS attributes, PO updates), Materials/Regulatory Compliance, Finance (E&O cost analysis), and Field Services (TSB/FSB implementation).
• Understanding of disposition management and its implications on inventory, supplier orders, and field retrofit activities.
• Experience Level: 5+ years in cross-functional change management roles; must have participated in CCB or equivalent change review boards; experience with rework/scrap cost analysis and lead time impact assessment.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.