Director, Office of Education, Outreach & Enforcement

IntroductionThe Connecticut Public Utilities Regulatory Authority (PURA) has an exciting opportunity for an Office Director in the Office of Education, Outreach & Enforcement.What We Can Offer YouVisit our NEWState Employee Benefits Overview page!Professional growth and development opportunitiesA healthy work/life balance to all employeesThe State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.Position HighlightsAs Office Director you will:Manage Education, Outreach and Encforcement staff;Supervise PURA’s prosecutorial functions in docketed proceedings; Oversee the public engagement conducted by PURA staff; and Perform investigative functions as needed.This is a full-time position. A hybrid schedule may be available based on agency need.About UsPURA is statutorily charged with regulating the rates and services of Connecticut's investor owned utility companies. Ensuring affordable and reliable service from the electric, natural gas, and water sectors is critical to maintaining public health and safety and a thriving economy in the state of Connecticut. PURA is statutorily charged with regulating many aspects of Connecticut's utility sector, including but not limited to: ensuring the prudence of electric system modernization, natural gas system expansion and water system infrastructure investments, reviewing mergers and acquisitions in all the above regulated sectors, conducting periodic utility rate cases, overseeing safety, and investment for the state's telecommunications infrastructure, and implementing federal requirements for natural gas pipeline safety.Selection PlanFOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. BEFORE YOU APPLY: Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing View email address on click.appcast.io. Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.AFTER YOU APPLY: Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.” Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at .This employer may participate in E-Verify and will provide the federal government with your Form I9 information to confirm work authorization. QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out toMackenzie Robinson at View email address on click.appcast.io the State of Connecticut and take your next career step with confidence!PURPOSE OF JOB CLASS (NATURE OF WORK)In the Department of Energy and Environmental Protection, the Office of Consumer Counsel and the Public Utilities Regulatory Authority this class is accountable for directing the staff and programs of an office.EXAMPLES OF DUTIESDirects staff and operations of a major program office;Coordinates, plans and manages office activities;Formulates and implements office goals and objectives;Reviews and evaluates effectiveness of established or proposed policies and/or programs, assesses options, develops recommendations for improvement and drafts policy statements and regulations;Interprets and administers pertinent laws;Evaluates staff;Prepares or assists in development of office budget;Serves as liaison with other agencies, municipal, state and federal governments who might impact on program activities;Meets with outside agencies to advise on departmental policies and procedures;Evaluates operations and projects assigned to office;Provides technical direction to unit staff;Provides information to community;Represents department at meetings;Responds to inquires relating to assigned programs;Prepares reports and correspondence;Leads the recruitment and hiring of staff, including outreach, interview and selection;May advise senior level staff on status of permits, process management, projects, legislation and policy and regulations pertaining to assigned areas of responsibility;Performs related duties as required.KNOWLEDGE, SKILL AND ABILITYConsiderable knowledge of and ability to interpret and apply relevant state and federal environmental, energy, climate mitigation or adaptation, public utility, broadband, telecommunications, conservation and/or environmental justice or equity programs laws statutes, and regulations;environmental protection and energy principles, practices and issues; Knowledge of and ability to apply management principles and practices;Considerable interpersonal skills;oral and written communication skills;Analytical, negotiation and organizational skills;Ability to initiate and direct programs.MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Nine (9) years of professional experience in the energy, environmental, broadband, and/or telecommunications field. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWEDCollege training in a scientific or technical discipline in energy, environmental, climate mitigation or adaptation, public utility, broadband, telecommunications, and/or environmental justice or equity fields including but not limited to engineering, biological, physical, earth or environmental sciences, natural resources management, renewable energy, energy conservation, public policy or administration, economics, or related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's Degree.A Master's Degree in a scientific or technical discipline in the energy or environmental, climate mitigation or adaptation, public utility, broadband, telecommunications, and/or environmental justice or equity fields including but not limited to engineering, biological, physical, earth or environmental sciences, natural resources management, renewable energy, energy conservation, public policy or administration, economics, or related field, or a Juris Doctor degree, may be substituted for one (1) additional year of the General Experience.PREFERRED QUALIFICATIONSExperience working on utility regulatory issues, energy affordability, consumer assistance, and education;Experience with managing and leading teams, projects, and individuals while organizing tasks to achieve specific goals within set limits for time, budget, and scope;Experience writing technical reports or legal reports and delivering oral presentations on those reports;Experience in project management, and experience managing projects that require interdepartmental communication;Experience with data analysis and database management;Experience with Microsoft Office 365 applications, including SharePoint and Teams;Experience independently managing two or more projects involving docketed proceedings, internal and external stakeholders, and shifting priorities to meet project and statutory deadlines.Experience communicating with stakeholders involved in PURA proceedings, such as state agencies, municipalities, consumer representatives, or other entities subject to PURA’s jurisdiction.ConclusionAN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYERThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. Location New Britain, CT Date Opened

10/9/2026 12:00:00 AM

Salary $121,312 - $165,420/year Job Type Open to the Public Close Date

10/23/2026 11:59:00 PM