Epic Systems Analyst - Orders

CompanyenGenJob DescriptionJOB SUMMARYThis job is responsible for configuring, rolling out, and supporting the assigned Epic Orders application(s). Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.ESSENTIAL RESPONSIBILITIESPlans, designs/builds, tests, implements, and supports the needs of Epic Orders software.Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.EXPERIENCERequired3 years of systems administration experience within one or more Epic modules.PreferredOrders Transmittal experience is Highly preferred3 years of experience in the healthcare industrySKILLSAbility to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexityExcellent customer service skillsUses critical thinking skills for assigned tasksHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.Strong organizational skills in managing prioritiesDemonstrates knowledge of project management principles as they relate to assigned tasksEDUCATIONRequiredAssociatesSubstitutions2 years of relevant work experience in lieu of an Associate's DegreePreferredCandidates should be open to further Epic education with Bugsy or Orders TransmittalBachelor's degree in Computer Science, Information Systems, Healthcare or relevant experience.LICENSES or CERTIFICATIONSRequiredEpic Application Certification within 6 months.PreferredEpic orders certification or accreditationLanguage (Other than English):NoneTravel Requirement:0% - 25%PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONSPosition TypeRemoteTeaches / trains othersOccasionallyTravel from the office to various work sites or from site-to-siteRarelyWorks primarily out-of-the office selling products/services (sales employees)NeverPhysical work site requiredNoLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsRarelyPay Range Minimum:$57,700.00Pay Range Maximum:$107,800.00Disclaimer:The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.Compliance RequirementThis job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.California Consumer Privacy Act Employees, Contractors, and Applicants NoticePrivacy Notice: We provide a privacy notice to you about the personal information we collect, use, and disclose. For more information, please contact View email address on click.appcast.io