Senior Technical Account Manager
Virtual Vocations Inc
As a full-time Senior Technical Account Manager, the successful candidate will serve as the primary technical advocate for enterprise customers, managing post-sale relationships, solving complex technical issues, and ensuring customers derive measurable value from the platform in a remote work environment. Key responsibilities Own the technical relationship and serve as the primary post-sale technical contact for assigned enterprise accounts Advise customers on deployment, configuration, best practices, and governance strategy related to AI risk posture Lead integration into customer environments and define success plans tied to measurable security outcomes Required qualifications 7+ years in customer-facing technical roles in B2B SaaS, particularly with enterprise accounts Background in cybersecurity, cloud security, identity, or data protection; experience with AI/ML platforms is a plus Scripting skills (Python, Bash, or similar) and familiarity with REST APIs and cloud platforms (AWS/Azure/GCP) Proven ability to advise senior security leaders and translate technical details into business risk and value Consultative mindset with experience working cross-functionally with Product, Engineering, and Sales teams
Vacancy posted 2 days ago
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