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Enterprise Retention & Growth Strategist

Lumen

Lumen is seeking a Retention Strategist to drive customer retention and manage renewal processes. The successful candidate will collaborate across teams, ensuring customer satisfaction while pursuing account growth strategies. With a focus on high-value accounts, responsibilities include developing retention strategies, managing contract negotiations, and utilizing data for strategic insights. Ideal applicants will have a Bachelor’s degree and extensive experience in client-facing roles, specifically within the SaaS or technology sectors. #J-18808-Ljbffr Lumen

Vacancy posted 22 hours ago
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