Parts Counter Associate

Basil Family Dealerships

Description

Join Western New York's #1 Family-Owned Automotive Group!

Basil Family Dealerships is looking for an experienced, customer-focused Parts Counter Associate to join our growing team. If you have a strong background in automotive parts, enjoy problem-solving, and take pride in providing exceptional customer service - we want to hear from you!

What You'll Do:

Assist retail customers and service technicians in identifying and ordering the correct parts
Process parts orders, returns, and invoices efficiently and accurately
Educate customers on all required parts to successfully complete repairs
Maintain parts inventory levels and organization
Research parts availability, pricing, and warranty information
Answer incoming calls promptly and professionally, ensuring customer satisfaction
Support daily parts department operations and ensure timely delivery to the service department
Maintain attention to detail when completing vehicle repair orders
Stock incoming inventory in the correct locations
Build lasting relationships with customers, vendors, and internal team members
Utilize electronic parts catalogs and processing systems effectively

Requirements

What We're Looking For:

2+ years of experience in an automotive parts department
Strong knowledge of automotive systems and parts cataloging
Excellent communication and customer service skills
Detail-oriented with strong organizational abilities
Proficient with computer systems and dealership management software
Valid driver's license with a clean driving record

Apply

Vacancy posted 1 day ago

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