Clinical Program Coordinator

Stroke Program Coordinator

Are you passionate about quality and committed to excellence? Consider joining our Tidelands Health team. As our region's largest health care provider, we are also one of our area's largest employers. More than 2,500 team members at more than 70 Tidelands Health locations bring our healing mission to life each day.

A Brief Overview The Stroke Program Coordinator (SPC) is responsible for the development and maintenance of the quality of care delivered to patients and their movement throughout the continuum of the services, from acute onset of diagnosis to treatment, to rehabilitation and return into the community. To accomplish this objective, the SPC will provide coordination, planning and evaluation of the operations of the programs and ensure implementation of processes that includes collaboration with physicians, nurses and other hospital clinicians as needed. The SPC serves as the clinical expert, a role model and a resource for patients, families, clinical staff, nursing staff, physicians, and the community in this area of expertise as well as initiates and leads the development of patient care protocols and co-leads the multidisciplinary team for Excellence in stroke care in collaboration with the Medical Directors. The SPC works collaboratively with the Neuro Rehabilitation staff to lead the Stroke Support Group as a community service. The SPC establishes and fosters collaborative relationships with physicians and clinicians in the care of the stroke patients and their family, and actively seeks program improvements and best practices while also completing other duties assigned and while exhibiting excellence in Tidelands Health core customer service delivery values.

What you will do

• Develops, evaluates and maintains a Primary Stroke Program for Waccamaw Community Hospital and Georgetown Memorial Hospital, that meets and exceeds guidelines established by federal regulations and national association standards.
• Responsible for ongoing program leadership across the continuum of care, ensuring compliance with all standards of care and achieving operational efficiency, patient satisfaction, quality outcomes and operational performance goals as measured by the Joint Commission STK Core Measures for stroke care, and American Heart Association / American Stroke Association's Get with the Guidelines goals for Achievement and Quality.
• Met State and National Benchmarks for Joint Commission STK Core Measures and American Heart Association / American Stroke Association Get with the Guidelines goals for Achievement and Quality for the previous 12 months.
• Responsible for developing and implementing, in collaboration with the Administrative Team, the short- and long-term goals for the Primary Stroke Center program.
• Seeks to regularly consult in the care of patients, when possible, participates in rounds and huddles to maintain skills and identify barriers and needs of staff.
• Serves as a clinical expert and resource assisting those caring for complex and/or highly specialized patient care situations.
• Establishes effective networks with colleagues and develops a working relationship with MUSC (stroke and telemedicine partner).
• Participates in identifying needs, planning, developing and implementing educational programs for patients' families and the community relating to stroke care.
• Promotes and develops personal and professional growth, maintaining professional and clinical knowledge in specialty areas.
• Facilitates, monitors quality, operational and process data to ensure program growth.

Education Qualifications

• BSN Required
• Master's Degree in Nursing or related field Preferred

Experience Qualifications

• A minimum of 5 years experience as a registered nurse with at least one year of that experience in neuroscience nursing Required
• Prior evidence based care knowledge and experience Required
• Prior Primary Stroke Program leadership/coordination Preferred
• Experience with multi-hospital system Preferred
• Prior telemedicine experience Preferred

Skills and Abilities

• Ability to communicate on a professional level and maintain good interpersonal relationships with physicians, nurses, other healthcare providers, patients and families is essentially
• Prior leadership skills to inspire and guide others toward goal achievement, and being proactive and self-directed
• Strong analytical skills
• The ability to prioritize, problem solve, build a collaborative climate for teamwork and building consensus
• Proficiency with Microsoft Office software programs such as Outlook, Word, PowerPoint, and Excel are required. Power BI experience
• Exemplary core value customer service skills are essentially
• A background or experience in change management

Licenses and Certifications

• Registered Nurse - South Carolina Department of Labor, Licensing and Regulation Required
• Stroke Certified Registered Nurse - American Board of Neuroscience Nursing within two years of hire date or internal transfer date to position Required or
• Certified Neuroscience Registered Nurse - American Board of Neuroscience Nursing within two years of hire date or internal transfer date to position Required

Physical Demand Light-Medium Physical DemandThe intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a contract for employment nor a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform tasks other than those specifically presented in this description.Tidelands Health is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.