Medical Support Assistant (Office Automation)

DutiesHelpReceive and direct telephone calls, messages, and patients/visitors.Performs the full range of receptionist, record keeping and miscellaneous clerical duties within the ambulatory setting.Use word-processing software to create, copy, edit, store, retrieve, and print forms, memos, and letters.Use existing database or spreadsheet software to create, enter, revise, sort or calculate, and retrieve data for reports; and uses graphic software to provide graphs and charts for reports and presentations.Establish and maintain office records and information files of various types that may be needed or will assist in the efficient operation of the facility.Responds to emergency calls and notifies emergency medical personnel. Follows clinic/practice communication procedures to include operating emergency phone lines, and public announcementsUse multiple office automation software with varied functions to produce a wide range of documents, formats, etc.