Leasing Consultant

Description

Job Summary

We are looking for a customer-focused Leasing Consultant to join our apartment community team. If you enjoy helping people find their next home and thrive in a team environment, we invite you to become part of our growing team.

Responsibilities (Not all included)

• Greet prospective residents and provide engaging tours of the property.
• Respond to inquiries via phone, email, and walk-ins.
• Assist with leasing apartments and completing all necessary documentation.
• Maintain up-to-date knowledge of current availability, pricing, and lease terms.
• Build strong relationships with residents to support retention and satisfaction.
• Support marketing efforts and participate in resident events.
• Ensure the leasing office and model units are clean and welcoming.
• Use property management software to manage leads, applications, and communications.
• Inspect available "market ready" units and communicate service needs to management.
• Describe lease terms including length, rates, and conditions/exclusions.
• Provide post-lease services such as drafting termination notices or initiating legal action for unpaid rent.
• Verify application information and references.
• Prepare lease agreements in accordance with state laws, company policies, and client specifications.
• Process background checks, proof of income, rental history, and reference letters.
• Update and maintain records in the property management system.
• Ensure prompt resolution of tenant maintenance complaints.

Qualifications

• Previous leasing, sales, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to work weekends and a flexible schedule.
• Basic computer skills and familiarity with leasing software (e.g., Yardi, Entrata, or similar).
• Proven success in customer-focused roles.
• Understanding of leasing laws and regulations.
• Strong marketing and sales skills.
• Excellent time and project management abilities.
• Exceptional presentation and negotiation skills.

Requirements

• Valid Driver’s License
• Pre-employment drug test and background screening

• Medical and Dental Insurance
• Long-Term Disability
• Paid Time Off
• Holiday Pay
• Retirement opportunities with 401(k)
• Supplemental Benefits (Short-Term Disability, Life Insurance)
• Company-paid Life Insurance
• Commission Pay

Schedule

• Varies (8-hour shift)
• Weekends and holidays may be required based on property needs

Work Remotely: No

CLK is an Equal Opportunity Employer

Skills

Time Management

Intermediate

Verbal Communication

Advanced

Intermediate

Customer Service

Intermediate

Behaviors

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Education

Preferred

High School or better.

Licenses & Certifications

Preferred

Driver License

Equal Opportunity Employer
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