HR Manager

Position Overview We are seeking a highly motivated and resilient Human Resources Manager to oversee full-cycle HR operations for a fast-paced, 24/7/365 critical service provider. In this role, you will act as a strategic partner to leadership and a trusted resource for staff. The ideal candidate will take true ownership of recruitment and onboarding, performance management, employee relations, leave administration, and compliance. This is an exceptional opportunity for an adaptable HR professional who thrives in high-stress, rapidly changing environments and is passionate about cultivating a supportive, respectful workplace culture. Required Qualifications

• Education: Bachelor’s degree in Human Resources, Business Management, or a closely related field.

• Experience: 4+ years of progressive HR experience in a related position.

• Industry Versatility: Experience working within a fast-paced, 24/7/365 operational environment 

• Technical Proficiency: hands-on experience managing data within HRIS platforms (ADP preferred) and Applicant Tracking Systems (ATS). Must know, and have experience dealing with, FMLA.

• Core Competencies: Proven capability to handle multiple high-priority tasks simultaneously, pivot on short notice, and navigate high-stress situations with empathy and absolute confidentiality.

What We Offer We believe in treating our people with respect, appreciation, and fairness. To reward your hard work, we offer a highly competitive wage along with a premier benefits package, including:

• Multiple comprehensive medical insurance plans to choose from, plus dental and vision coverage.

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).

• Industry-Leading 401(k) Match: Available on your very first day of hire, featuring a 100% company match on your contributions up to 6%.

• Company-sponsored life and disability plans, along with excellent opportunities for professional growth.  

salary: $90,000 - $110,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

Recruiting & Staffing

• Manage the full-cycle recruitment process for a diverse workforce, including specialized frontline personnel (EMTs, Paramedics, Dispatchers), fleet/facilities staff, and administrative support roles.

• Oversee candidate screening, interviewing, background checks, pre-employment testing, and the new hire onboarding/orientation process.

• Collaborate with leadership and the recruiting team to pioneer innovative sourcing methods that bypass standard industry hiring limitations.

Employee Relations & Conflict Resolution

• Act as the primary point of contact for employee concerns, workplace grievances, and disciplinary matters.

• Conduct thorough, objective investigations into compliance complaints, ensuring fair and consistent policy application, and escalating to executive leadership when necessary.

• Provide coaching, guidance, and strategic advice to supervisors on corrective actions, performance management, and employee development.

Leave Administration & Performance Ownership

• Serve as the main point of contact for employee leave inquiries, partnering closely with a third-party leave administration vendor to maintain data integrity.

• Collaborate with the Environmental Health and Safety (EHS) Manager to develop and execute a Return-to-Work (RTW) strategy, coordinating light-duty structures where applicable.

• Sync with the Payroll department to ensure short-term disability (STD) data is updated accurately.

Skills

• Full-cycle Recruitment (3 years of experience is preferred)
• Organizational Skills
• Handling Confidential Information
• HRIS
• HRMS
• Systems Support
• Payroll
• Managing
• Preparing Agendas
• Prioritizing
• Organization
• Maintaining Calendars
• Decision Making
• Creating Presentations
• Planning
• Written Communication
• ADP-HR
• Company Policy
• RTW Strategy
• onboarding
• offboarding
• New Hire Orientation
• Leaves
• Company Branding
• Employee Relations
• Confidentiality
• Working Independently
• Oral Communication
• Coaching
• Interpersonal Skills

Qualifications

• Years of experience: 4 years
• Experience level: Manager

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.