Restaurant Team Member and Shift Manager

Job Description

Job Description

KFC – Now Hiring: Team Members & Shift Supervisors
Pay $16-19/hr

Build a strong foundation, professionally and personally, with a career at KFC. We’re hiring people who love serving customers and want to grow with the largest restaurant company in the world. Start as a Team Member, or step in as a Shift Supervisor and lead the team. If you thrive in a fast-paced environment and want to deliver fast, fun, and friendly service, KFC is the place to learn, grow, and succeed.

WORK HARD, PLAY HARD

• Competitive pay
• Free meal each shift
• Flexible schedules: day, evening, and night shifts
• Paid vacation time (Shift Supervisors also receive additional PTO)
• Bonus eligible (Shift Supervisors)
• Medical benefits
• 401(k) with 6% match
• Health and wellness programs
• Tuition reimbursement and scholarship opportunities
• Training, mentorship, and a commitment to promote from within
• Career advancement and professional development
• Reward and recognition culture
• PERKS: discounts on mortgages, vehicles, cell phones, gym memberships, and more
• KFC Foundation programs: scholarships and tuition assistance, a $1-for-$1 savings match, hardship assistance, and more

TEAM MEMBER

What you’ll do:

• Take orders, process sales, handle cash, and resolve customer issues
• Prepare products and maintain food quality
• Monitor service equipment
• Keep a clean and safe work environment per Labor Board, OSHA, and company standards
• Unload, stock, and maintain inventory
• Champion recognition and motivation efforts

Requirements:

• At least 16 years of age
• Enthusiasm, willingness to learn, and a strong work ethic
• Team player committed to customer satisfaction
• Completion of training certification

SHIFT SUPERVISOR

What you’ll do:

• Lead shifts and drive customer satisfaction through the KFC Connect Success Routine
• Oversee Team Members’ shift tasks and appearance standards
• Ensure food safety, quality, and order accuracy
• Oversee product preparation, rotation, portioning, cooking, and holding times
• Resolve customer complaints quickly and professionally
• Train, coach, and give constructive feedback to Team Members
• Handle conflicts and partner with the Restaurant General Manager (RGM) on resolution
• Report Team Member performance to the RGM and help screen candidates
• Support P&L management through cash control, security, inventory, and labor management
• Help the RGM with facility maintenance and health and safety standards

Requirements:

• At least 18 years of age
• 1 year of restaurant or retail experience; 3 months of shift lead experience preferred
• Strong leadership, management, and organizational skills
• Follows cash, security, inventory, and labor policies
• Promotes KFC’s culture and values, including equity, inclusion, and belonging

ALL POSITIONS REQUIRE

• Dependable, reliable transportation
• Excellent communication skills
• Attendance and punctuality
• Ability to lift and move up to 50 lbs.
• Basic math skills and cash register operation, including making change
• Commitment to health and safety standards and a positive experience for customers and teammates

Ready to grow with KFC? Apply today and tell us which role you’re interested in.