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Centralized Patient Scheduler (CSR)

Pacer Group

Job Opportunity

Job Title: Centralized Patient Scheduler (CSR)

Location: Costa Mesa, CA 92626

Duration: 6 Months (Temp to Hire)

Working Schedule: Monday through Friday || 8:30 AM - 5:05 PM

Position Overview:

  • The Customer Service Specialist serves our patients, members, and providers.
  • Responsible for answering phone calls and scheduling patient appointments.
  • Triages phone calls as necessary.
  • May conduct patient/member pre-certification to ensure coverage for appointments and medical care.
  • With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.

Qualifications:

  • 1 - 3 years of customer service experience.
  • Must have 2+ years direct radiology diagnostic testing scheduling experience e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine.
  • Health insurance verification knowledge
  • Preferred: Epic EMR experience.
Pacer Group
Vacancy posted 3 days ago
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