2nd Shift Customer Service Representative (QC)

divh2Customer Service Representative - 2nd Shift 2pm-10pm/h2pLocation: Tyrone, PA (On-site). This is not a remote work opportunity./ppReady to Level Up Your Career?/pulliDo you feel stuck in your current job . ../liliYou have higher sights for your future.. ./liliAnd you know taking it to the next level means making a change now.../liliKeep reading. You owe it to yourself to check us out and jumpstart your career!/li/ulpInspectionGo is transforming how homeowners manage and protect their most valuable investment their home. With our innovative digital platform and the new HomeBinder Assistant service, weve made it easier than ever for homeowners to organize, store, and share key information, all in one secure place. As we continue to grow, were looking for a motivated, people-centered Customer Service Rep to join our high-energy, high-reward team./ppIf you thrive on building authentic connections, love solving problems, and have a passion for helping others while achieving your own professional goals, this is the opportunity for you!/ppWhy Choose InspectionGo?/pulliCulture that supports you We operate with authenticity, respect, and collaboration. Youll work alongside team members who believe in empowering each other./li/ululliCareer growth Many of our team members have been promoted internally to higher paying roles or leadership positions. Here, youre not stuck youre supported to advance./li/ululliNo cold calling! Youll be connecting with warm leads from our engaged partners and client referrals, allowing you to focus on what you do best: closing and building relationships./li/ululliModern, open office environment Work in our beautiful downtown Tyrone location with a supportive, fun, and dynamic team, free snacks and coffee, and a collaborative spirit./li/ululliFlexible scheduling we help you build a schedule that works for you, including the ability to work 4 - 10 hour shifts./li/ululliCompensation benefits Competitive base pay, commission opportunities, employee discounts, flexible scheduling, and opportunities for advancement./li/ulpThe role of Customer Service Rep is an in-office position focused on making outbound phone calls, answering inbound calls, and monitoring text responses to customers to follow up on services provided, review benefits included, and invite them to take a consultation call with a member of the HomeBinder Assistant sales team./ppWhat Youll Do:/pulliBuild and maintain strong relationships with existing and potential clients./liliUnderstand clients needs, preferences, and pain points to provide an experience that best serves their needs./liliCommunicate features, benefits, and value propositions clearly and persuasively./liliMeet or exceed assigned daily activity (calls and tasks) goals consistently./liliMaintain accurate and up-to-date records in the company software tools./liliCollaborate with the sales and customer service teams to ensure a seamless and exceptional client experience./li/ulpWhat Youll Bring:/pulliA positive, energetic mindset with a passion for people/liliExcellent phone and in-person communication skills/liliMotivation, perseverance, and a desire to grow a career/liliOrganizational skills to keep on top of details and client records/liliProblem-solving skills to overcome objections/liliAbility to work evenings/li/ulpOther Job Requirements:/ppThe requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Certain physical conditions may preclude an individual from performing these required job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions./ppWhile performing the duties of this job, the employee is regularly required to speak, read, and write (legibly) in the English language without assistance and to demonstrate solid computer skills to include, but not be limited to, accurate and timely data entry, login/out, screen, program, and website navigation. Must be able to work independently without direct supervision and, as part of a team, produce expected results. Must routinely apply practical critical thinking skills to improve processes, troubleshoot situations, and resolve problems./ppThe job is primarily performed indoors in a traditional office setting with a temperature-controlled environment. The person holding this job must constantly talk, hear, stand, or sit for extended periods while using a computer, telephone, or other productivity devices to communicate with others and conduct business. While performing the duties of this job, the individual is occasionally required to reach with hands and arms, use their arms and legs and move their whole body and balance, walk, stoop, maneuver, carry, lift, push, pull, and occasionally move materials/objects weighing less than 20 pounds. This role requires frequent use of fingers and hands to handle, feel, or operate objects such as computer keyboards, office equipment, and audio/video/telecommunications equipment. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision), the ability to identify deviations and differences from an established tolerance or standard and adjust focus between objects, materials, colors, and textures./ppREADY TO MAKE AN IMPACTFUL CAREER-ENRICHING MOVE? APPLY NOW!/ppTell us why you are interested in this position and your desired salary in the cover letter section of this posting. Include your resume, answer a few questions, and then click submit. Its easy to apply right now!/pulliApplicants must be currently authorized to work in the United States on a full-time basis./liliApplicants must be at least 18 years of age./liliThe Company reserves the right to alter, change, modify, and/or terminate this job posting without notice or obligation. No recruiters, please; principal applicants only./li/ulpInspectionGo, Inc., is an Equal Opportunity Employer. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. If you need reasonable accommodations because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information./ppJob Type: Full-time 2nd Shift/ppBenefits:/pulliDental insurance/liliFlexible schedule/liliHealth insurance/liliOn-the-job training/liliPaid time off/liliReferral program/liliVision insurance/li/ulpAbility to Commute:/pulliTyrone, PA 16686 (Preferred)/li/ulpAbility to Relocate:/pulliTyrone, PA 16686: Relocate before starting work (Preferred)/li/ulpWork Location: In person/p/div