Assistant General Manager

Midtown Athletic Clubs is seeking an Assistant General Manager at the Rochester location (200 E Highland Dr, Rochester, NY 14610). Learn more about our beautiful club here: Midtown Rochester, NY | Fitness Club & Gym The Assistant General Manager (AGM) is a senior member of the leadership team, and as an extension of the General Manager, is responsible for driving an exceptional experience for both members and associates. This position plays a crucial role in developing teams, creating a culture of accountability through the lens of our core values, and enhancing strong member communities Team Development Foster core values Hiring/onboarding Creating a culture of accountability Professional development of team Recognition Career pathway Performance management Host weekly Tactical meetings Set the table for the member experience Real time coaching/role modeling Modeling core values Daily walks / club eyes Labor efficiency Surprise & Delights Front lines set up for success Memorable Moments training Act as an extension of the General Manager Member issues / behavior Associate / ER issues Trainings Creating a culture of accountability Assigned champion (roles vary by club) Accountability Pulse Survey Associate turnover Internal promotions Performance metrics/training comp Friendliness Cleanliness Interactions / Engagement metrics Consolidated financial performance Desired Skills Talent Development Team Accountability Hospitality Service Labor Optimization Difficult Conversation Management Profit and Loss (P&L) Management Staff Meetings Data Analysis Team Coaching Time Management Financial Acumen Salary range: $100,000-$120,000. The final offered salary will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity. Benefits: Please refer to the link here for a copy of benefits and perks offered by Midtown for our full and part time associates. You may also visit: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. MIDTOWN is an Equal Opportunity Employer. About Our Company We work at Midtown to inspire people to transform their lives—and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and strong communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization. Who We Want We’re looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday. Associate Benefits Members of the Midtown team receive: Complimentary club membership Discounts on Midtown products and services Access to hundreds of free courses for professional development Health insurance for eligible full-time associates (30+ hours a week) And more