Shift Manager

Overview Piedmont Airlines delivers industry-leading service to customers and airline partners. We are seeking a motivated, reliable leader to join our team as a Shift Manager, Ground Handling in the Ground Handling Department. The primary responsibility is to assist Station Management with the operational activities of the station in accordance with established policies and procedures, including station labor relations, operations efficiencies, maintenance, facilities, safety, and security. The position requires familiarity with Microsoft Office Suite, Federal Aviation Administration (FAA) regulations, and Aircraft Operator Standard Security Program regulations. This position reports to Station Management. Responsibilities Assist with station labor relations, operations efficiencies, maintenance, facilities, safety, and security Oversee daily operations with the company goals and customer expectations in mind Coach and provide career development to staff Correct non-compliant behavior and impose disciplinary action as required Understand and implement corporate culture, policies, and goals into daily work routines Manage a staff with varied duties Prepare daily/weekly/monthly administrative reports Qualifications and Competencies Proven success as a Team Leader with ability to pre-plan manpower and equipment Familiarity with FAA and Aircraft Operator Standard Security Program regulations Ability to work independently and meet deadlines Ability to work well with all levels of management and support staff Ability to defuse conflicts among team members Familiarity with Microsoft Office Suite Prior experience with internal controls processes for accountable items Preferred Qualifications Previous airline supervisory experience and working knowledge of Air Operations Area (AOA) environment Previous management experience in a hub environment Related experience in an operations/dispatch environment Extensive knowledge of QIK, Sabre Bachelor’s Degree in Aviation, Business, or related field Work Environment Standard office environment, use of telephones, computers, and other office equipment Airport ramp environment with varied weather conditions and elevated noise levels All shifts including weekends, nights, holidays and/or irregular shifts Physical Requirements Handle objects up to 70 pounds Assist passengers with disabilities, including assistance with wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. Proof of high school or GED completion is required. Minimum age is 18. Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental coverage available. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For accommodations during the application process, please email View email address on click.appcast.io #J-18808-Ljbffr