RCM Implementation Manager

beBright is seeking an experienced and organized RCM Implementation Manager.

WHO WE ARE:

At beBright, smiles are the most important part of every day. Founded with the purpose of creating smiles and providing superior dental outcomes with a dual specialty integrated care model, beBright is a leader in pediatric dentistry and orthodontics. Our doctor-owned and led shared services organization is centered around providing administrative and operational support with unlimited growth opportunities.

KEY RESPONSIBILITIES:

Training and Enablement:

• Build and deliver training on new systems, workflows, and revenue cycle processes for office and central teams.
• Create and maintain standard operating procedures and documentation, and drive adoption across locations.

Software Conversion and Implementation:

• Lead conversions and migrations between practice management systems, including data migration, configuration, testing, and go-live.
• Plan and run pilots and phased rollouts, standardizing setup and configuration across systems.

Analytics and Reporting:

• Build and maintain KPI dashboards and reporting across the revenue cycle.
• Measure performance before and after each implementation and use the data to prioritize process improvements.
• Surface trends in denials, AR, and cash flow to leadership.

Project and Team Leadership:

• Own project plans, timelines, and stakeholder communication for each initiative.
• Manage and mentor implementation and analyst staff and coordinate cross-functional resources as the function scales.

QUALIFICATIONS:

• Associate or Bachelor's degree in a related field, or equivalent experience.
• Minimum of 6 years of experience in revenue cycle management with a strong project, implementation, or change-management track record.
• Hands-on experience with practice management system conversions or software implementations.
• Strong data and reporting skills, including building dashboards and analyzing performance metrics.
• Experience developing and delivering training and documentation.
• Demonstrated project or people leadership experience.
• Excellent analytical, problem-solving, and communication skills.
• PMP or comparable project management certification is a plus.

BENEFITS:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, dental coverage, and vision benefits.
• Retirement savings plan with employer safe harbor program
• Paid time off and holidays.
• Continuing education opportunities to enhance skills and knowledge in revenue cycle management.