Business Development Representative, East Coast US (m/f/d)

This position is based on the East Coast, US with remote working options. You MUST be based on the East Coast. Applicants must hold a valid work/residence permit for the respective location.

Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life.

For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos’ solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences.

Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit chaos.com.

Role Overview

The Business Development Representative supports revenue growth across a defined territory through outbound prospecting into two distinct opportunity sets. The first is a portfolio of existing customers who bought Chaos products self-serve through our product-led growth motion, where the task is to convert product adoption into a commercial sales relationship. The second is greenfield: enterprise and key accounts with no existing relationship to Chaos. Working closely with senior sales team members and Sales leadership, the role is outbound by design rather than inbound qualification, and requires a commercially motivated sales professional who is technically fluent in modern outbound tooling, methodical about account research and sequencing, and driven to develop into a more senior commercial role over time.

Main Responsibilities

• Own a portfolio of existing customers who bought self-serve, and convert that adoption into a commercial relationship.
• Read usage and purchase data to spot where seat sprawl signals an enterprise conversation.
• Map the buying group above the individual user and open the dialogue.
• Prospect net new enterprise and key accounts across the US and Canada.
• Research decision makers, identify the trigger and initiate outreach that earns a reply.
• Build and run multichannel sequences across email, phone, LinkedIn and video.
• Personalise at the account level, test messaging and rebuild what is not working.
• Match customer workflows to the right Chaos products to support conversion and expansion.
• Qualify against a clear framework, brief the account executive properly and stay involved through the first meeting.
• Support proposals and commercial responses alongside senior sales team members.
• Keep the CRM accurate, with activity, pipeline and outcomes logged consistently.
• Relay customer feedback on product, service and delivery to the relevant internal teams.
• Track AEC and M&E trends and competitor activity, and feed them back into outreach.
• Attend industry events to build relationships with customers and partners in the region.

Required Experience

• One to three years of experience in B2B outbound sales within the software or technology sector, with results you can talk through.
• Demonstrable cold outbound into net new accounts, rather than inbound follow up or renewal management.
• Experience prospecting into larger organisations where the buying group involves several stakeholders.
• Hands-on experience with a modern outbound stack, including a CRM such as Salesforce, a sequencing platform such as Salesloft or Outreach, and prospecting data sources such as ZoomInfo, LinkedIn Sales Navigator or Apollo.
• Familiarity with software licensing models and SaaS commercial practice.
• Experience converting a product led or self serve customer base into a sales led relationship is a strong advantage.
• Familiarity with the AEC and/or M&E industries is ideal; intellectual curiosity about and willingness to develop knowledge in these sectors is required.

Required Skills

• Builds target account lists and works them systematically, using enrichment, deduplication and intent or usage signal rather than generic list pulls.
• Uses LLMs and AI tooling as part of the daily workflow for account research, briefs and first draft messaging, with the judgement to know where the output needs a human.
• Manages day to day sales activity with structure and reliability: maintains CRM accuracy, tracks pipeline, and follows through on commitments without close direction.
• Communicates clearly and professionally in writing and on the phone, engaging senior prospects credibly and representing Chaos positively in all interactions.
• Researches prospects and accounts to real depth, covering firm size, project pipeline, technology stack, competitor footprint and org structure, so that first conversations start informed.
• Receptive to coaching and feedback, and actively works to deepen commercial skills and product knowledge over time.
• Fluency in English is required.

We welcome people who value teamwork, stick to their commitments and are curious to explore new ways for achieving mastery.

Confidentiality of all applications is assured.