Sr Manager, Software Engineering

Job Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

The Senior Manager, Software Engineering is a delivery and flow - enablement leader within the Platform Resilience - Orchestration Pillar. This role ensures complex, cross - squad initiatives move predictably, safely, and at scale across environments, markets, and platforms.

This role is focused on orchestration, sequencing, dependency management, and delivery flow. They own how change moves across the ecosystem, ensuring that features, initiatives, and platform capabilities flow through environments in the right order, under the right conditions, and with the right guardrails without becoming a bottleneck.

The role ensures delivery execution remains predictable, resilient, and coordinated as scale and complexity increase. This is an exciting opportunity for an experienced technology leader to help shape the transformation of McDonald’s. This role is based at our McDonald’s Global Headquarters in Chicago, IL.

Duties

• Orchestrate delivery flow across multiple frontend and backend squads contributing to shared initiatives or releases.

Translate initiative-level scope into an integrated sequencing plan across teams, environments, and dependencies.

Ensure work converges into cohesive, deployable outcomes rather than fragmented, siloed completion.

Identify, manage, and actively mitigate cross-team, cross-platform, and cross-environment dependencies.

Surface risks early related to integration, sequencing, environment readiness, or rollout timing.

Drive timely escalation and decision-making when tradeoffs impact quality, safety, or delivery confidence.

Define and govern rollout conditions, sequencing rules, and environment promotion criteria.

Partner with Deployment and Quality teams to ensure orchestration decisions are executable and grounded in real signals.

Ensure releases move forward only when orchestration, quality, and readiness signals align.

Maintain visibility into delivery flow, risks, and systemic bottlenecks across initiatives.

Identify recurring orchestration and flow issues and drive improvements to delivery patterns.

Enable teams to become more predictable and self-sufficient over time by improving how work moves, not adding process.

Qualifications

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• 8+ years of experience in engineering delivery, release management, platform operations, or large-scale program coordination.
• Proven experience coordinating delivery across multiple teams and systems.
• Strong understanding of CI/CD pipelines, environment promotion, and progressive delivery concepts.
• Demonstrated ability to manage complex dependencies and ambiguity in fast-moving environments.
• Strong communication and stakeholder management skills across engineering, product, and operations.
• Proven ability to work with and influence cross-functional teams and stakeholders.
• Superior interpersonal, written, and verbal communication skills.
• Experience leading complex, cross-functional projects.
• Curious and a self-starter with a strong bias for action; consistent track record of getting things done.
• Experience working on mobile apps and customer-facing products.
• Detail‑obsessed and able to meet deadlines.
• Expertise in digital project and product planning, including feature and defect prioritization, trade‑off processes, roadmap creation, and timeline planning.

Preferred Qualifications

• Experience in QSR, retail, hospitality, or large distributed systems.
• Background in Release Train Engineer (RTE), Program Delivery Lead, or Release Management roles.
• Familiarity with platform resilience, reliability engineering, or large-scale rollout models.
• Experience working in environments with both cloud and edge or on-prem systems.

Compensation

Bonus Eligible: Yes

Long-Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $167,366.00 - $209,207.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: 3883