Automotive Service Advisor

Service AdvisorAllen Honda is seeking a high-caliber Service Advisor who understands that this role is about far more than writing repair orders. It is about building trust, leading the customer experience, and representing the dealership with professionalism from the first conversation to the final handshake. We are looking for someone who is polished, organized, customer-focused, and motivated to perform at a high level in a fast-paced environment.As a family-owned and operated dealership serving the Bryan-College Station community since 1954, Allen Honda has built its reputation on long-term relationships, strong values, and a genuine commitment to customer care. We offer the stability of an established business, the energy of a growing service department, and a team culture where character, accountability, and the willingness to learn all matter.At Allen Honda, customer service is not a slogan. It is a standard. We believe the right people create the right culture, and we are intentional about building a team that takes pride in its work and in the way it serves others. This is an opportunity for someone who wants to grow within a respected organization, contribute to a strong service team, and build a career in an environment that is professional, rewarding, and unlike any other dealership.Key ResponsibilitiesServe as the primary point of contact for customers in the service driveDeliver a confident, professional, and welcoming experience throughout the service processAccurately document customer concerns and prepare detailed repair ordersCommunicate recommended services, repair needs, warranty information, and timelines with clarity and credibilityCoordinate closely with technicians and service personnel to maintain efficiency and workflowKeep customers informed with timely updates and thoughtful follow-throughHelp uphold high standards for customer satisfaction, retention, and overall service performanceWhat We’re Looking ForA polished, professional presence and strong interpersonal skillsOutstanding communication skills with the ability to build confidence and trustStrong organizational ability and attention to detailA customer-first mindset and a sense of urgencyThe ability to manage multiple priorities without sacrificing service qualityA team-oriented attitude, strong character, and a desire to growValid driver’s license and clean driving recordBenefitsCompetitive payMedical, dental, and vision coverage401(k)Paid vacationShort- and long-term disabilityOngoing training and developmentAdvancement opportunitiesIf you are ready to join a company with deep roots, high standards, and real opportunity for growth, we invite you to apply and become part of the Allen Honda team.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.