Quality Assurance Engineering Manager

Role Great Gray is looking to add a QA Engineering Manager to our Technology team. As a people leader with experience leading Web Application development quality assurance, you will lead our quality assurance team across two separate products within Great Gray, collaborating closely with product and development to ensure we are hitting the highest bar, championing best practices, all to deliver high‑impact features for our industry‑leading retirement platform. If you believe in DevOps principles, value continuous delivery, and understand that quality is a shared responsibility you will do well here. Our team members are expected to take full ownership of our products as well as embrace efficiency and continuous improvement. We are not looking for a few rock stars, but rather very strong team players that wish to collaborate to create fantastic software. This is an exciting opportunity to grow alongside Great Gray as we expand, integrate, and build cutting‑edge solutions for the retirement services industry. Your ability to mentor, influence team processes, and drive results will multiply the effectiveness of your teams and shape the future of our technology. Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer. Location This position will work from our Boston, MA office. Great Gray currently supports a hybrid work model with 4 days onsite, and 1 day remote. Responsibilities Lead and develop quality engineers (FTE and contractors) across all Great Gray products, providing coaching, mentorship, and career development to continue building our high‑performing, collaborative engineering organization. Partner closely with Product Management, Engineering Managers, Directors of Engineering to ensure high quality software is being developed, both by crafting testing procedures, but also collaborating on our processes across the board. Own team delivery and operational metrics, removing blockers, managing technical dependencies, and ensuring predictable execution and delivery of automated testing features. Collaborate with leadership to align technical decisions with business goals and deliver outstanding customer value. Participate in technical decision‑making and architecture discussions, balancing near‑term delivery needs with long‑term platform scalability, maintainability, and technical debt management. Cultivate a culture of continuous improvement by facilitating retrospectives, implementing process refinements, and promoting knowledge sharing and cross‑functional collaboration across engineering teams. Contribute to the broader engineering organization by participating in hiring, defining team standards and processes, and helping shape Great Gray's engineering culture as the technology team scales. Complete other related duties as assigned. Required Qualifications & Experience Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results Ownership, Collaboration. 7+ years of experience shipping great software from a testing perspective, 4+ years with web applications. Very strong written and verbal communication skills, prioritizing clarity. Technical background in modern web application testing (Cypress, Playwright, test case creation & management) and/or development (compiled object‑oriented languages such as C#/Java, and frontend frameworks like Angular/React/Next.js). Demonstrated ability to influence without authority, working effectively with Product, Design, Developers, and other engineering teams. Preferred Qualifications & Experience Ability to thrive in a fast‑paced, dynamic environment and manage multiple priorities effectively. 3+ years of engineering or QA engineering management experience, including hiring, performance management, and developing individual contributors into high‑performing team members. Proven track record leading automation test development teams through full software lifecycles, from planning through delivery and operations. Proven track record of working cross‑functionally to deliver software, building trust across functions, teams, and the organization. Track record of hiring and building engineering teams, including defining roles, conducting technical interviews, and onboarding. Comfortable navigating ambiguity. Entrepreneurial mindset to bring best practice ideas to the team. Experience implementing engineering metrics and observability to drive team performance and system reliability. Technology Stack Automated testing: Cypress & Playwright Frontend: Angular, React Tooling: Docker, GitHub, Cursor, SonarQube Base Pay Range $155,000 – $190,000 Benefits Group medical, dental and vision insurance. Employer‑paid life and disability insurance. Eligible employees may also contribute to a 401(k) plan with an advantageous employer contribution model. Equal Employment Opportunity Policy Great Gray Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or other non‑merit factor. Accommodation Statement Great Gray is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. 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