Bilingual Marketing Representative- OPC (Japanese/English)

Job Description

Ready to meet guests, share the island, and build your career while earning strong incentives? Let's talk!

Do you enjoy meeting new people and keeping conversations light, helpful, and fun? Want a role where your day has clear goals-and your effort is recognized? We'd love to meet you!

In this guest-facing marketing role, we station you at high-traffic, retail locations in Honolulu. We count on you to greet travelers, share quick local tips, and invite eligible guests to schedule a time to learn more about vacation ownership with our team. You are not closing a sale on the spot. You're creating a great first impression and setting a quality appointment.

Why do Team Members Like Working for us

We offer $17.00 per hour, plus commission and bonuses governed by a compensation plan.

We offer an excellent benefits package to our full-time Team Members that include:

• Medical, dental, and vision coverage from Day One
• Paid time off, vacation, sick time, and paid parental leave
• 401(k) with company match, life insurance, and company stock purchase program
• Tuition reimbursement for job-related degrees and certifications
• Team Member travel discounts and resort benefits

We also make sure you're supported with structured onboarding, coaching, and clear daily expectations-so you always know what "good" looks like.

Responsibilities

Schedule and Location:

Can you work when guests are out enjoying the day? This role follows visitor patterns and business needs, so we schedule shifts between 6:30 AM and 9:30 PM. Ability to work a flexible schedule, including evenings, weekends, and public holidays is required.

As a Marketing Representative, you will be responsible for :

We keep it simple: connect, help, invite, and schedule.

• Greet visitors in a friendly, respectful way and start short conversations
• Ask what guests love most about their trip and share quick recommendations for dining, shopping, and local highlights around Waikoloa
• Provide useful information about Oahu Island-beaches, scenic drives, cultural sites, family-friendly activities, and planning tips using approved resources
• When available, share eligible offers, promotions, or discounts using approved materials (accuracy and compliance matter!)
• Invite eligible guests to interact directly to discover more about vacation ownership
• Schedule guest appointments for presentations and previews (plus mini-vacation packages when applicable) and clearly explain where to go, when to arrive, and what to expect
• Enter accurate guest/appointment info into basic systems (tablet, iPad, or PC), keep your space organized, and work toward daily and weekly goals with coaching

We often hire from retail, kiosks/booths, promotions, customer service, hospitality, food & beverage, call centers, or business development. Experience with metrics, goals, and incentive-based pay is beneficial. Strong Hawai'i knowledge is also a plus. Previous timeshare/vacation ownership experience can help-but we're happy to train the right person.

Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Ability to work a flexible schedule including weekends and holidays
• Japanese/English Bilingual (speak, read, write)
• High school diploma or equivalent
• Basic computer skills, confident learning new systems
• Preferred candidate to be on the island of Oahu with a detailed understanding of the island with ability to explain activities, restaurants, and destinations throughout the island.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.