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Customer Service Representative - Claims (Hybrid)

$20 per hour

infinia search

Job Description

Job Description

Contract to Hire 

Title: Claims Service Representative 

Compensation: $20/hour (conversion to salary upon perm hire)

Location: Hybrid in Farmington, MI (2 days, Tues/Wed in office)

Schedule: M-F, 8AM-4:30PM or 9A-5:30PM + 2 Saturdays/month, 8:30A-5PM

Projected Start: 11/9

Responsibilities: 

-Respond to electronically submitted losses and first notice of loss calls from claimants, insured, etc.

-Respond to calls on established claims and determine appropriate actions 

-Perform rental reservations, appraisal assignments, towing, Express Claim shops, etc.

-Use scripts and transcribe client data into company system

-Utilize workflows to initiate claims activities

Qualifications: 

-Undergraduate degree preferred; High School diploma/equivalent required 

-Experience in service, financial, or hospitality industry highly preferred

-At least 6 months of call center and/or office experience required

-Collaborative team player, with technology skills and attention to detail

\nCompany Description

We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.

Company Description

We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.

Vacancy posted 4 days ago
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