Commercial/Industrial Door Technician

Job Description

Job Description

Cisco Inc. is looking for Commercial/Industrial Door Technicians to service our growing list of Customers in the Metro-Detroit area. This position would be dispatched from our Door & Gate division located in Muskegon. The ideal candidate would be comfortable operating semi-independently. Any loading dock experience would be helpful but not required. Cisco, Inc is exclusively industrial and commercial business – no residential work provided.

Full Time, 1st-Shift | Monday – Friday | Overtime and Weekends Availability Required 
* Compensation is based on experience and professionalism, but assume starting wage is $28 - $32/hour.

Cisco Inc. has a strict drug-free policy and any position with the company would require a pre-employment drug screen, including marijuana, as well as a physical exam and a background check. 

About Our Field Service Technicians:  
Our Door Technicians travel to customer locations, using a company van/truck, to provide the on-site client repairs, maintenance of all brands of sectional doors, rolling doors, and entry doors, and new product installations.

Qualifications : 

• Have a Valid Driver’s License in Good Standing 
• Possess a Strong Technical /Mechanical Aptitude 
• 3+ years of Experience in Commercial and/or Residential Door Service 
• Knowledge of Gate/Access Control OR Loading Docks is a bonus
• Proficient with Hand and Power Tools 
• Have Good Customer Relations Skills with Clear and Concise Language Skills 
• Enjoy being part of a Team, but can Work Independently 
• Utilize Technology such as a Laptop or Tablet
• Ability to lift 50 pounds due to Lift and Move Functions 

Responsibilities:

• Service, Maintenance, Repair, and Installation on Industrial and Commercial Doors
• Troubleshoot Door Equipment, Mechanisms, Mechanical and Electrical Systems 
• Coordinate with Parts and Service Department Daily 
• Complete Work Orders in a Timely Manner 
• Follow All Safety Procedures within Cisco Inc’s Guidelines 
• Perform any Other Duties as Assigned 

 

About the Benefits  
We offer health, dental, vision, FSA options, life, and disability insurance available on the first day of employment. In addition to this, after 90 days of employment, we also offer a generous paid time off schedule, paid holidays, a retirement plan with match 50% of the first 6% you contribute, up to $2,500 per year.

You will also be able to enjoy perks such as employee referral incentives, wellness program, and an employee assistance program. Our technicians are also provided with free uniforms, tool insurance, and boot reimbursement up to $200 annually. Cisco provides a free Door / Dock combo Milwaukee tool package to all technicians to use.

About the Company  
Cisco Inc. has proudly served the West Michigan business community for over 70 years.  We are committed to the Door & Gate, Materials Handling, Warehouse Products, and Loading Dock industries.  Providing exceptional service on all our products is our Company focus. We seek out Technical Professionals to best serve our Customers and to help our business grow.
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