Lead Incident Manager - ITSM & ServiceNow

$99.68k - $149.52k

Empyrean Services

Empyrean is seeking a Lead Incident Management Analyst to enhance its IT Service Management program. This role requires the leadership of Incident Management practices, ensuring effective handling of service-impairing events, and continuous improvement within IT Operations. Ideal candidates will have a Bachelor's in Information Technology or similar, a minimum of 5 years in IT Service Management, and proficiency with ServiceNow. The position offers a salary range from $99,680 to $149,520. #J-18808-Ljbffr

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Vacancy posted 3 days ago

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