EUC Desktop Support L1 - VIP, Remote & Incident Handling
Iron Systems
Iron Systems, Inc. is seeking a skilled IT Support Specialist to manage and resolve incidents related to desktop devices, including hardware and software support. Candidates will also optimize and maintain configurations and security compliance for all desktop devices. The ideal applicant will have experience with ServiceNow, expertise in EUC tools, and should hold an associate degree in electronics, with a preference for a bachelor's degree. Knowledge of AD and mobile device support is also advantageous. #J-18808-Ljbffr
$80k - $90k
...leadership experience, handling L1/L2 desktop support engineers. •... ...prioritize & manage EUC operations across multiple... ...Process ownership for incident, request, and problem... ...MacBook support for VIPs and non-VIP users •... ...2 teams in providing remote and onsite technical...Remote workPermanent employmentShift work- ...Responsibilities: Manage desktop device (hardware,... ...and connectivity) incidents through to... ...IMAC and desk-side support services. Manage... ...(including the remote management of Desktop... ...Provide VIP support for desk-side... ...good expertise on EUC tools, remote support...Remote workContract work
- ...Iron Systems, Inc is looking for a skilled IT Support Technician based in Glendale, Arizona. The selected candidate will manage desktop devices, oversee incidents, and provide troubleshooting support for hardware and software issues while adhering to ITIL processes. This...Remote work
- Iron Systems, Inc in Phoenix, Arizona, is looking for an IT Support Specialist to manage and support desktop devices at various locations. You will resolve incidents, ensure compliance with security protocols, and provide help desk support for users. The ideal candidate...Remote job
$65k - $70k
...EUC/Desktop Engineer The Deskside Technician provides on site (and limited remote) technical support to end users, ensuring timely resolution of hardware... .... The role focuses on incident resolution, service requests... ...(asset) management, and VIP support, working closely...Remote workWork at office- ...configuring, and maintaining desktop computers,... ...for IT assets, and support mobile phones and... ...printers. Offer VIP support with tailored... ...Documenting incidents, problems, and resolutions... ...Have Skills: L1-level network... ...console connection for remote access, cable/SFP removal...Remote workWork at office
- ...Provided first-line technical support to end users via phone, email... ..., configured, and maintained desktops, laptops, printers, and other... .... Logged and tracked incidents using ticketing tools like ServiceNow... ...support teams. Delivered remote support using tools like...Remote workWork at office
- ...issues for on‑site or remote users, providing L1L2L3 support as required. Asset... ...Manage virtual desktops (VDI), application streaming... ...ITIL processes for incident resolution, tracking... ...Collaborate with VIP/high‑priority users... ...End User Computing (EUC) Support role ensures...Remote workContract work
- ...End User Computing (Desktop Support) L1-Onsite services 2... ...and connectivity) incidents through to... ...lifecycle (including the remote management of... ...good expertise on EUC tools, remote support... ...requirements Provide VIP support for Desk... ...distribution and handle inventory and reporting...Remote workContract work
- ...Iron Systems, Inc. located in Tempe, Arizona is seeking a dedicated IT Desktop Support Technician. Your role will include managing desktop devices, providing hardware and software support, and ensuring compliance with security protocols. You should have a strong background...Remote work
$60k - $70k
...L1/L2 System Administrator in Tempe,... ...comprehensive L1/L2 technical support for one of our... ...provide advanced desktop support while... ..., with additional remote support responsibilities... ...management and incident management... ...server and equipment handling Must be able to...Remote workContract workAfternoon shift- Sharp Brains is seeking freelance EUC L1 / Smart Hands Support Engineers to deliver on-demand IT support... ...network connectivity, and providing remote support to senior technical teams. The... ...will have experience in EUC/Desktop Support and must be able to work independently...Remote workFreelance
- The City of Lincoln is seeking a Desktop Support Technician in Schaumburg, IL. This... ...technical support across local and remote environments, maintaining operational... ...and software troubleshooting, incident documentation, and providing VIP support across both Windows and macOS...Remote workFull timeLocal area
- ...to manage hardware and software incidents for desktop devices. The role involves supporting standard and approved hardware/software... ...their lifecycle, including remote management and optimization. The... ...processes. This position also provides VIP support and serves as a contact...Remote work
- ...cost. Job Description Technical support professionals who provide in-... ...to internal employees, remote workers, or external customers... ...Exceptional communication and customer handling skills Experience working... .... VPN troubleshooting and Incident Management. Basic...Remote workContract workImmediate startShift work
$21.63 - $26.44 per hour
...Desktop Support Engineer L1 - Hybrid Orlando Florida Department: Blue Mantis Employment Type: Full Time... ...for problem determination, problem/incident recording, and problem resolution for... ...determined by client’s needs. Travel to remote sites with 45 minutes of the home...Remote workFull timeLocal areaHome office2 days per week1 day per week- ...EUS Engineer L1 Support Location: New York, Day 1 Onsite -... ...experience across our office and remote workforce.... ...first point of contact for IT incidents and service requests; categorize... ...~3-5 years of IT helpdesk or desktop support experience ~ Experience...Remote workContract workWork at officeLocal area
- End User Support Engineers - L1 Support Role Responsibilities Diagnosis and Resolution Analyse... ...through problem-solving steps. Remote Assistance Utilize remote desktop tools to provide support.... ...understanding of the escalation and Major Incident processes and your role within...Remote workCasual workWork at officeShift workRotating shift
- ...Job Purpose The Desktop Support technician is a representative at customer locations and will work... ...experts in diagnosing and resolving incidents with regard to network and compute devices... ...configuring, replacing and troubleshooting EUC hardware components Awareness of Data...Permanent employmentTemporary workLocal areaImmediate start
$45 per hour
...Our client is seeking a VIP Desktop Support Engineer to provide high-touch, white glove technical support to senior executives and VIP users... ...support to VIPs and executives Deliver in-person and remote support with a strong focus on customer service and responsiveness...Remote workWork at office- ...Job Description: Desktop Support Specialist - Wisconsin... ...point for unresolved L1 incidents, ensuring timely resolution... ..., and secure data handling. • Deliver white-glove... ...executive or VIP users in a professional... ...collaborating effectively with remote teams. • High...Remote workWork at officeLocal area
$65k - $70k
...EUC/Desktop Engineer The Desktop Engineer is responsible for supporting and maintaining the organizations end-user computing environment... ...and respond to critical incidents as needed. Experience: •... ..., use hands and fingers to handle, feel, pick or pinch, and talk...- ...Mid-Senior level professional for Tier 2 support in Glen Burnie, MD. This role requires... ...Responsibilities include managing tickets, resolving incidents, and escalating complex problems to Tier... ...installations and familiarity with remote support tools. This is a full-time...Remote workFull time
- ...NTT DATA, Inc. is seeking a Desktop Support Sr Analyst in Pataskala, Ohio. This role involves on-site and remote support, installation, and troubleshooting of desktops and... ...skills. Candidates should be physically able to handle technology hardware and possess excellent...Remote work
- ...Job Title: L1 Desktop Support Job Location : 52 Broadway 11th Floor New York, NY 10004... ...staff Skilled in desktop support handling in Windows and MAC environments. Microsoft... .../folder permissions. Managing incident cases within ServiceNow. Update...Long term contractContract workTemporary work
- Desk side support L1 Open positions: 5 Location: NJ (onsite) Contract/Fulltime JD- Provide on-site desktop support for hardware, software, and connectivity issues. Perform hands... ..., and peripherals. Coordinate with remote teams to escalates and resolve complex issues...Remote workFull timeContract work
$30 - $34 per hour
...We are currently seeking a VIP/White Glove Support Analyst for our client in... ...Responsibilities: - Uses remote tools and cloud technology... ...systems, allocating day to day incidents and requests properly,... ...devices to the users - Proven desktop, laptop, and workstation...Remote workHourly payLong term contractContract workWork at officeLocal areaImmediate startRelocation- ...the first point of contact L1 support for all IT related incidents and service requests... ...Teams SharePoint OneDr VPN remote access and network connectivity... ...Perform basic desktop support and remote troubleshoot... ...English written sp Ability to handle business conversations emails...Remote workContract work
$75k - $85k
...Desktop & Imaging Solutions Engineer We're... ...critical focus on remote imaging solutions,... ...resource in end‑user support and service... ...combines Level 1 (L1) end‑user support... ...Management (JSM), handling ticket intake, triage... ...improvements to reduce incidents. Continuously...Remote workWork at officeLocal area$80k - $95k
...highly experienced and motivated Desktop Engineer that possesses strong... ...which provides monitoring and support services for critical and... ...technical support for executives and VIPs in a Corporate Environment.... ...AD) Strong understanding of Remote Work Systems (VPNs, VMs/AVDs,...Remote workFull timeWork at officeNight shift
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