Warehouse Operations Supervisor

Warehouse Operations SupervisorThe Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on supervising warehouse personnel and achieving daily production goals.Safety & Training Focused: This position plays a key role in maintaining a strong safety culture and ensuring employees are properly trained on operational procedures, equipment, and company expectations. The Supervisor will spend significant time on the floor coaching employees, reinforcing safe work practices, identifying training opportunities, and ensuring the team is equipped to perform their roles safely and effectively.This will be a first shift opportunity.ResponsibilitiesOperations ManagementDevelops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goalsProvides direct supervision to warehouse personnel matching skill and background of personnel to work required.Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashionEnsures that equipment is utilized in the most efficient mannerCoordinates the maintenance of equipment with managementReviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectivesPartners with other leaders to balance labor ensuring appropriate levels of staffingDrafts and submits daily end of shift reportMakes recommendations to management on initiatives and programs to improve operations and works on those programsEmployee Relations/DevelopmentConducts the daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company informationAssists in developing a program to train and motivate personnel for increased effectivenessAssists in developing a program for all new personnel and ensures the onboarding program is followedManages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and proceduresWorks with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminationsProvides feedback, coaching, guidance, and recognition to enhance personnel's skill developmentPlays an active role in employee development and talent selection.Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviewsMaintains accurate timekeeping recordsExhibits a commitment to self-development by staying current on information, tools, and systemsTravels to other warehouses and participates in department or company meetings, as necessarySafety and SecurityEnsures the safe, clean and efficient operation of the warehouse to meet service standardsSupports all safety programs and OSHA compliance to ensure a safe work environment for all employeesFollows documented processes for reporting, analyzing, and following up on employee injuries and accidents.Ensures employees complete a daily pre-flight and reviews dailyQualificationsBachelor's degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory experienceHigh School Diploma requiredExperience with Warehouse Management Systems (Manhattan preferred)Ability to work in a fast paced, quickly changing environment.Ability to handle changing priorities and use good judgment in stressful situationsExperience with seasonal work forces is a plus, but not required.Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.Working knowledge of Microsoft Office applicationsWorking knowledge of warehouse / mechanical equipmentWorking knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessaryExcellent talent management and team building skillsExcellent verbal, non-verbal, and written communication skillsExcellent customer service skills specifically with external clientsExcellent analytical and mathematical skillsBilingual English/Spanish preferred, may be required in some locationsAbility and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.Must be able to stand/walk for up to 10-12 hours.Lift and move totes up to 50 pounds.Regular bending, lifting, stretching and reaching both below the waist and above the head.Walking in the distribution center and around area with great frequency; facilities are over a quarter mile in length.Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and be able to access all areas of the building without limitations.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities