Benefits Analyst

Benefit Calculation Analyst- Disbursements Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident. We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value a culture of diversity and professionalism in the workplace and strongly believe that our workforce should reflect our community. Purpose of the Job: The Massachusetts State Retirement Board (MSRB) administers a defined benefit retirement plan for eligible employees and retirees of the Commonwealth and certain independent entities. The Benefit Calculation Analyst for Disbursements counsels and provides educational support to members of the State Employees Retirement System ("MSERS") regarding all aspects of available benefits. The Analyst is responsible for the entry, processing, and approval of a range of transactions related to the disbursement of member accounts. These transactions include but are not limited to refunds and rollovers of member contributions, and transfers to other Massachusetts public employee retirement systems. Essential Functions and Responsibilities: Counsel and provide educational support to members of the State Employees Retirement System regarding all aspects of available benefits and related transactions Accurately review and process a high volume of disbursement applications to conclusion on a timely basis, and properly apply plan rules and regulations Analyze, research and input data necessary to properly calculate and determine members creditable service, salaries and related information Respond promptly and accurately to all internal and external member requests in a professional and service friendly manner Actively remain current with changes to plan rules and possess ability to explain provisions to members Ensure high quality and quantity of work within established deadlines Develop proficiency with MARIS (benefit application software), OnBase ECM (document scanning) System. MSRBeyond portal and demonstrate ability to integrate with daily responsibilities Adhere to Treasury and Board human resource and operational policies Develop skill necessary to understand plan rules related to creditable service, refund / rollover requests, and related benefits Assist other Retirement Board departments as necessary Travel as required Supervisory Responsibilities: N/A Knowledge and Skills: Candidates with an associate's degree will be given preferred consideration, provided they meet the other qualifications outlined for the position. Excellent communication, inter-personal and organizational skills are required. Experience in the field of Massachusetts public employee retirement benefits or comparable field. that includes benefit calculations, disbursements, payroll administration. and/or human resources. Knowledge of retirement industry in general and related benefits. Strong math skills. Ability to develop detailed knowledge of plan rules under M.G.L. c.32. Ability to manage high volume caseload and member interactions against established operational deadlines. Ability to work flexible schedule. Currently proficient in Microsoft Word, Excel, Windows. Familiarity or prior experience working with electronic document management systems. Physical Requirements: Ability to lift up to 10 lbs. Ability to sit for extended periods of time Hybrid Work Environment: All new hires at the Office of the State Treasurer and Receiver General (Treasury) will go through an In-Office Orientation Period consisting of a combination of virtual, in-person and on-the-job training so as to assimilate you to the Treasury's culture and work environment. Following the initial In-Office Orientation Period a gradual transition to hybrid work will take place over the first 38 weeks of employment. The hybrid work environment will consist of two (2) days in the office each week, with one of these days being either a Monday or a Friday. There will be an additional (1) day in the office per month for a mandatory in person department meeting. An Equal Opportunity Employer: The Office of the State Treasurer and Receiver General is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Employment Eligibility Regarding Family Members: Please note that the Office of the State Treasurer and Receiver General will not consider family members of current employees as eligible for employment. Family members shall include an employee's spouse, brother, sister, children, stepchildren, parents, stepparents, sister/brother-in-law, daughter/son-in-law or an individual residing in an employee's household. Official Title : Retirement Analyst Primary Location: United States-Massachusetts-Boston-1 Winter Street Job: Administrative Services Agency: Off of State Treas & Rec Genrl Schedule: Full-time Shift: Day