Air and Ocean Import Specialist

We are a global leader in time-critical and expedited logistics, providing customized transportation solutions for the Aerospace, Life Sciences, Automotive, and Semiconductor industries. We are seeking an Air/Ocean Import Operations Specialist to manage international import shipments, primarily air freight, with support for ocean imports as well. This role is ideal for someone who thrives in a fast-paced environment and understands the importance of urgency, accuracy, and proactive customer communication. What You'll Do Coordinate air/ocean import shipments from arrival through customs clearance, recovery, and final delivery. Monitor shipments and provide proactive status updates to customers. Coordinate with airlines, customs brokers, truckers, overseas agents, and global offices. Review shipping documents for accuracy and completeness. Identify and resolve delays, customs issues, documentation problems, and other shipment exceptions. Follow customer SOPs, routing instructions, and compliance requirements. Support expedited, onboard courier, next flight out, and other time-critical shipments. Maintain accurate shipment information and documentation in the TMS system. What We’re Looking For Freight forwarding, international logistics, or import operations experience preferred. Air import experience strongly preferred; ocean experience is a plus. Bachelor's degree in Supply Chain, International Business, Logistics, or a related field preferred. Strong customer service, communication, and problem-solving skills. Excellent organization and attention to detail. Ability to manage multiple priorities in a fast-paced environment. A strong sense of urgency and ownership from shipment arrival through final delivery. Schedule We operate in a 24/7 global environment . Candidates should have flexibility to work assigned shifts, including 1st, 2nd, or 3rd shift, weekends, and holidays based on operational needs. What We Offers Competitive compensation Medical benefits 401(k) Bonus opportunities Career growth within a global logistics organization We are an Equal Opportunity Employer and provides equal employment opportunities in accordance with applicable federal, state, and local laws. #J-18808-Ljbffr Confidential Logistics Supply Chain