Chief Data and Technology Officer

Description

Make a Real Difference, Every Single Day

As a nonprofit leader in aging, Eskaton helps people live well, longer — with trusted guidance at every stage. We believe aging should be a vibrant,supported,and celebrated journey, not an experience to face alone. For over 55 years, Eskaton has been a cornerstone of Northern California,growinga network of 23 communities dedicated to older adults and the people who care for them. When you join us,you'renot just starting a job.You'restepping into a career where your work createsa realimpactonpeople's daily lives and strengthening the communities we call home.

We Invest in You (Because You Invest in Others)

We know that to take great care of our residents, we must take great care of you. We are genuinely committed to your health, your happiness, and your future.That’swhy we offer:

• Financial Security: Competitive pay and a 401K matching program to help you plan for your own future.
• Total Wellbeing: Comprehensive benefits that support your physical and mental health.
• A Place Where You Belong: We celebrate diversity and equity across the entire aging spectrum, ensuring every team member feels seen and valued.

Our DNA (Core Values)

We’relooking for people whoalignwith our mission and want to grow with us. The successful candidate combines enterprise judgment, technical fluency,humilityand a growth mindset; translates complexity into clarity; leads through influence; builds trust; and visibly models Eskaton’s core values and high-performance culture:

• Welcoming: Creates warmth, belonging and psychological safety; listens first, invites diverse perspectives and designs with residents, teammembersand operational leaders.
• Bring (Y)our Best: Setshigh standards, comes prepared with data and options, communicates clearly and follows through on commitments.
• Empowerment: Clarifies expectations and decision rights, removes obstacles, shares information and trusts others to own outcomes.
• Growth: Seeks feedback, learns continuously, adapts, solvesproblemsand raises the bar through measurable improvement.

Essential Job Functions

The Chief Data and Technology Officer (CDTO)isresponsible for advancing Eskaton’s enterprise digital, data, artificial intelligence (AI), integration,innovationand technology-enabled transformation agenda. Reporting to the President & CEO and serving on the Senior Team, this leader connects strategy, people, operations, experience, data and technology to simplify how Eskaton works, strengthen resident and team member experiences, improve decision-making and build a scalable foundation for future growth.

The CDTO leads with a human-centered design mindset and embeds Eskaton’s core values—Welcoming, Bring (Y)our Best, Empowerment and Growth—into how priorities are set, decisions are made and change is led. The CDTO advances a high-performance culture grounded in belonging, clarity, accountability, collaboration, candid feedback, continuouslearningand disciplined follow-through, ensuring solutions are useful, intuitive, accessible, integrated, secure and adopted and that digital investments produce measurable organizational value.

Digital Experience & Human-Centered Design

• Develop the multiyear digital roadmap and human-centered design standards; engage residents, team members and operational leaders in co-design,pilotsand testing.
• Establish enterprise data governance, ownership, quality, privacy,architectureand common definitions; advance reliable dashboards,analyticsand predictive insights.
• Govern responsible AI use cases that reduce administrative burden and improve service,qualityand productivity, with clear guardrails for oversight, privacy, security, ethics,accuracyand vendor risk.

Integration, Interoperability & Enterprise Architecture

• Create the enterprise integration roadmap and standards across resident, clinical, workforce, financial, operational, sales and communication platforms.
• Reduce fragmented systems, duplicateentryand reconciliation;establishscalableplatform,interface,vendor,lifecycleand due-diligence playbooks for growth.
• Lead a disciplined innovation pipeline toidentify, test, measure and scale practical technologies that strengthen wellbeing, health span, connection, independence, learning,engagementand workforce effectiveness.

Enterprise Transformation, Change Management & Adoption

• Lead transformation as an organizational change discipline, creating welcoming and psychologically safe engagement; defining clear outcomes, decisionrightsand ownership; empowering leaders and teams with information, authority,trainingand support; and reinforcing accountability, feedback,adoptionand continuous improvement.
• Maintain a transparent portfolio of priorities, dependencies, risks, decisions, adoptionmeasuresand realized benefits; hold leaders and vendors accountable for outcomes.

Technology Strategy, Operations & Stewardship

• Provide executive leadership for technology strategy, investments, platforms, infrastructure, cybersecurity, privacy, continuity, support services, vendorperformanceand value realization.
• Ensure digital, data, AI,integrationand technology strategy supports master planning, service models, management services, affiliations,acquisitionsand future communities; assess readiness and investment early.
• Partner with the President & CEO and Senior Team to sequence the transformation agenda and present priorities, investments, risks and progress to executive leadership and the Board.

Other Job Functions

• Models and embodies Eskaton’s core values, including:
• Creating a sense of warmth, welcoming and belonging for all
• Fostering excellence in everything we do
• Seeking consistent improvement,learningand sustainable growth
• Stepping up, takingownershipand leading with initiative
• Fullycomplies withall provisions in Eskaton’s Corporate Compliance Policy and the Health Insurance Portability and Accountability Act (HIPAA).
• Maintains attendance as outlined in Eskaton policy.
• Follows required dress code and Eskaton’s Community Appearance Standards. Maintains a professional imagetothe public and residents.
• Worksin accordance withestablished safetyguidelines;uses proper bodymechanics;follows safe work practices; wearsappropriate safetygear.

Starting annual salary ranges from $250,000to $355,000 . Factors such as scope, responsibilities, experience, education, job-related skills, internal equity, and market considerations may influence base pay.

Experience,Qualifications,Key Success Measures, & Other Requirements

Preferred Experience & Qualifications

• Significant progressive leadership across digital strategy, enterprise technology, data/analytics, integration, innovation, experiencedesignand organizational transformation, withdemonstratedcross-functional implementation,adoptionand benefit realization.
• Experience with enterprise data governance, analytics,integrationand responsible AI; senior living, healthcare, hospitality, humanservicesor another complex multi-site service environment preferred.
• Strong business and financial acumen; experience evaluating investments, vendors, operating models, risk and strategic tradeoffs and presenting decision-quality recommendations to executives and Boards;demonstratedalignment with Eskaton’s values and a high-performance culture balancing excellence, accountability, empowerment,learningand stakeholder impact.
• Bachelor’s degree in a relevant fieldrequired; advanced degree or equivalent executive experience preferred.

Key Success Measures

Success will beevidencedby measurable improvement in enterprise capability, user experience,adoptionand business value—not simply by the completion of technology projects.

Digital experience

Greater ease of use; fewer workarounds and avoidable support needs.

Leaders use consistent measures;governedAI delivers measurable value.

Core platforms