Benefits Counselor

Job Responsibilities

The Benefits Counselor serves as the University's primary counselor and subject matter resource for employee insurance and retirement benefits. Provides comprehensive consultation to employees, retirees, and beneficiaries regarding enrollment, eligibility, processing, calculation, and explanation of insurance and retirement benefits. Exercises independent judgment in resolving complex benefit issues while ensuring compliance with applicable Federal, State, and University policies and regulations.

Minimum and Additional Requirements

A bachelor's degree and professional experience in insurance or retirement programs is required. PHR desired. Must have strong skills in providing excellent customer service and demonstrate strong ethics. A valid driver's license and safe driving history are required.

Preferred Qualifications

Experience working in higher education or state government and direct experience with South Carolina state benefits (PEBA) strongly preferred.

Additional Comments

Must have strong working knowledge of human resources including benefits administration, technology, and interpreting applicable policies and employment laws including the Affordable Care Act. Ability to explain complex benefits information in a clear and approachable manner. Excellent customer service with strong communication and interpersonal skills, computer, and organizational skills. Must be team oriented with attention to detail, confidentiality, and possess the ability to meet deadlines.

Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.