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Customer Service Specialist

$22 per hour

Lee Hecht Harrison Nederland B.V.

Customer Service Specialist Location: La Mesa, CA (Onsite to start, future hybrid potential) Schedule: Full-time, Monday–Friday Pay Rate: $22 per hour A growing financial services company is hiring Customer Experience Specialists to support participant and client requests. This role focuses on case management, documentation, and customer support using internal CRM tools. What you’ll do: Respond to client inquiries (phone and/or email) Document cases accurately in a CRM (Salesforce-based) Follow structured workflows and service guidelines What we’re looking for: 1+ year of customer service, call center, or admin experience Strong communication and attention to detail Comfort handling confidential information CRM experience preferred (Salesforce a plus) Long-term opportunity with strong performance. Pay Details: $22.00 per hour Benefits: Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Laws: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Lee Hecht Harrison Nederland B.V.

Vacancy posted 2 days ago
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